I did not find an answer in the forum. So hopefully you can help me.
My fresh installation of Acrobat Pro - installed via Creative Cloud Application Manager - crashes after 5 or so seconds opening the Adobe Application Manager for 2 seconds. No difference when just openeing the application or any pdf-file. There is no error message.
Before the installation I have used a CS5.5 Design Premium Trial for a couple of days. I Uninstalled everything before installing CS6 (Creative Cloud). Before that I had CS 5.5 Design Standard running without any problems for about 8 Months.
All the other Applications are working fine.
I`m using Adobe CS6 on a Mac running Lion with the latest updates (10.7.4). There are (not yet) any extraordinary fonts installed.
Does ist have anything to do with an update of Acrobat making problems?
Thank you for your help!
If you mean issue = error message: none. It just worked very well before.
Now it just disappears, then the application manager appears in the dock for 2 or 3 seconds (no window!) and disappears again.
I can reproduce the as often as I like.
Am 15.05.2012 um 00:30 schrieb Jeff A Wright:
Re: Acrobat Pro crashes after 5 seconds
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
What issue were you having with Adobe Acrobat Professional prevously?
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Acrobat Pro crashes after 5 seconds
To unsubscribe from this thread, please visit the message page at Re: Acrobat Pro crashes after 5 seconds. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.
I think im getting closer to the point. Just startet Acrobat on my MacBook Pro (same software configuration). It was the same: Acrobat started then disappeard, Application Manager opened. But the the License Agreement Window popped up... I accepted and on the MacBook it works now.
So I think on my iMac Acrobat "thinks" I did not accept the agreement...
To Uninstall i followed the instruction on the Adobe website: Adobe Installers => [uninstall tool for CS5.5] (do not know the exact name) => uninstall everything. I did the same on the MacBook.
So i asume that uninstalling and re-installing acrobat on the imac would solve the problem?
It may but it is still difficult to be certain with the information currently available. To give you the best opportunity for a successful installation I would recommend the following:
Some of these steps admittedly may not be needed such as root user and safe boot. But completing all of these steps will give you the highest likelyhood of succeeding with your installation.
Now it works.
After uninstalling, cleaning, rebooting and reinsatlling everything is ok
now. Some Apps did not uninstall properly. These were Dreamweaver, Muse,
Premiere, Illustrator. So I used AppCleaner.
Thanks for your Help!
2012/5/15 Jeff A Wright <firstname.lastname@example.org>
Re: Acrobat Pro crashes after 5 seconds created by Jeff A Wright<http://forums.adobe.com/people/JeffAWright>in
Downloading, Installing, Setting Up - View the full discussion<http://forums.adobe.com/message/4407213#4407213
Europe, Middle East and Africa