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ecv_Loc8
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Duplicate Files on Adobe Viewer

May 15, 2012 5:05 AM

Tags: #content #files #viewer #managing

I have DP file on Acrobat.com when viewed on the Adobe Content Viewer on the ipad the file/icon appears twice. Any suggestions on how to fix?

 
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  • Currently Being Moderated
    May 15, 2012 8:28 PM   in reply to ecv_Loc8

    Are both the covers with the blue sash on the cover? Also, if you have one that's already downloaded to the device, re-creating the folio will give it a new GUID and cause it to appear twice.

     

    Just some hunches. If neither is the case, confirm if/whether you see 2 in Folio Builder Panel or Folio Producer.

     

    Thanks.

     
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