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desertowl
Currently Being Moderated

Adobe CS6 file associations are all messed up

May 15, 2012 10:24 AM

Many of CS6 file association extensions wont open;

After installing CS6 many of the previous extensions .psd .prproj .ai, I found broken and Windows 7 (64bit) would ask what program to open it with.

It would not give me the option to chose the obvious. So, I selected Control Panel\All Control Panel Items\Default Programs\Set Associations and select Photoshop cs6 .exe and it would not assign it.

Same with several other files.

Even files I made fresh from CS6 photoshop(64) it wont select or give option to open with the program it was made with. I have to open the program first and select the file from inside the program.

Now Adobe Bridge CS6 shows all the files with a visual preview but when I select the file it says "windows cannot find 'C:\program file\adobe\adobe cs5 (64 bit)\photoshop.exe' make sure you typed the name correctly, then try again.

 

Somehow I have to unlink the old extensions because cs5 is gone but I can't seem to change the associations until whatever residual cs5 registry ghost still lives in my machine.

 

I have googled the problem and a lot of people are having this problem but no real fixes seem apparent or they are insanely drastic like wiping the whole drive and re-installing windows.

 

I see that this has happened before with other upgrades on the forums i.e. cs4 to cs5 years back.

 

This is my 6th upgrade and I gave adobe thousands and thousands of dollars and why is this problem not getting addressed when other been complaining about years ago and still not a viable solution is given.

 
Replies
  • Currently Being Moderated
    May 15, 2012 12:14 PM   in reply to desertowl

    You must have uninstalled a previous version after you installed CS6.  Adobe says this won't happen, but have seen it in these posts all too often.

     

    If you leave previous versions in place there seems to be no problems.

     

    Do you have anything but CS6 on your computer?  If so one method is to uninstall, run the Adobe Scripts cleaner, then reinstall.

     
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  • Currently Being Moderated
    May 15, 2012 5:27 PM   in reply to desertowl

    desertowl wrote:

     

    So, I deleted cs5 and saved a few programs I noticed were not in cs6.

     

    What kind of programs did you save that were not in CS6?  Depending on what you did you may have a real mess.

     

    Might be easier to uninstall everything, run the Script cleaner, then install, in order, what you want.

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
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    May 16, 2012 12:45 AM   in reply to desertowl

    Did you try to uninstall/reinstall CS6?

    In order for them to make an utility, they need to be able to reproduce the issue first.

    I suggest to report the issue to http://feedback.photoshop.com with as much information as possible.

     
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  • Currently Being Moderated
    May 16, 2012 7:28 AM   in reply to Pierre Courtejoie

    PECourtejoie wrote:

     

    Did you try to uninstall/reinstall CS6?

    In order for them to make an utility, they need to be able to reproduce the issue first.

    I suggest to report the issue to http://feedback.photoshop.com with as much information as possible.

    This is a long standing problem and short of uninstalling and running Adobe Script cleaner, or going into the registry and making certain changes, re-installing, changing file type associations has worked. 

     

    One user has indetified where the problem is in the registry, but this is with Vista and I am not comfortable recommending users dive into registry changes.

     

    I brought up this problem in the CS6 beta trial, but it did not generate much interest.  Have a PM into one of the engineers to see it they are working on problem.

     
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  • Currently Being Moderated
    Jun 5, 2012 6:56 PM   in reply to desertowl

    I had a similar problem with Dreamweaver CS6 on a Windows 7 64 bit machine refusing to be associated with .html files. Another forum suggested Default Programs Editor: http://defaultprogramseditor.com/
    I was able to fix the broken file associations without reinstalling everything.

     
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  • Currently Being Moderated
    Jun 5, 2012 7:08 PM   in reply to Curt Y

    Here is a registy fix for Win7 machines to the file association problem.

     

    This from TinusHDCA user:

     

    I installed Photoshop CS6, then found CS5 was still there. I thought, hey, I don't need CS5 anymore, so I uninstalled CS5. then I found out that Photoshop was no longer available in 'Open with' when right-clicking an image...

     

    So I went into the Registry, HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" (so changed CS5 to CS6) - and now I see 'Adobe Photoshop CS6' in my 'Open with' list when right-clicking an image...

     
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    Jun 21, 2012 10:08 AM   in reply to Curt Y

    Thank you so much. This worked!!! YEAH!

    So many people are searching for this answer.... I have looked all morning!

    I cannot thank you enough. Seriously!

     
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  • Currently Being Moderated
    Jun 22, 2012 8:04 PM   in reply to desertowl

    To All:  I have been corrresponding with Adobe on messed up file associations, and the problem is not easliy reproduced, in fact Adobe has not been able to see it even with many uninstalls.  It happens in a small percentage of users apparently.  Current thinking is that it is a conflict with the uninstaller and something else at the time of uninstall.  No solultion yet,  except for the above fix, but at least I have their attention.

     

    Some users also have had luck with CCleaner, a registry cleaner.  Can not recommend it as a registry cleaner can delete good files as well as unwanted ones.  Therefore creating other problems.

     

    Glad this registry fix has worked for many.  I did not come up with it, but TinusHCA did, so thanks for that!

     
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  • Currently Being Moderated
    Jul 2, 2012 10:34 AM   in reply to Curt Y

    Ok, I am having the same trouble, except it is going back to CS3. I am in the location to make the change. How do I? I can't simply replace it, I have to do something to make the text editable. Help me, please, before I kill the whole thing.

    Thanks.

     

    OK, I found how to edit and changed it accordingly. However, it still gives me the same result.

     
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  • Currently Being Moderated
    Jul 2, 2012 6:45 PM   in reply to desertowl

    Thanks, desertowl. That is exactly what I have done. Still shows up as before. However, now Photoshop CS6 shows up when I select 'Open With', or 'Open in Camera Raw'. Everything is working as it should, except when I actually try to open the image straight from Bridge by left clicking on it.

     
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    Jul 5, 2012 2:35 PM   in reply to desertowl

    I TRIED THIS AND GOT AS FAR AS HKEY_CLASSES_ROOT\Applications\ BUT PHOTOSHOP.EXE WASN'T LISTED.  WHAT DOES THAT MEAN???  PHOTOSHOP CS6 IS THE PROGRAM I AM USING, SO I KNOW IT IS INSTALLED.  THIS IS SO FRUSTRATING.

     
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    Jul 18, 2012 10:06 AM   in reply to Curt Y

    Curt Y said:

    "So I went into the Registry, HKEY_CLASSES_ROOT\Applications\Photoshop.exe\shell\open\command, and changed the (Default) from "C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Photoshop.exe" "%1" to "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe" "%1" (so changed CS5 to CS6) - and now I see 'Adobe Photoshop CS6' in my 'Open with' list"

     

    MANY thanks to Curt Y and to TinusHDCA for this fix. I too was having troubles with CS6 file associations and at least have gotten InDesign straightened out.

    Prior to this fix I could open a file from within the program, but not outside of it. It was as if Win7 couldn't see CS6 at all. Now the proper Adobe icons populate where the file lives and I can double click to open InDesign. I'm kind of disgusted with Adobe's support though. Once tech support went off-shore, helpful and effective support seemed to disappear. Thank you community members!!

     

    By the way, I didn't do any reg cleaning; only updating details in the registry from CS5.5 to CS6. Again, many thanks!

     
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  • Currently Being Moderated
    Jul 19, 2012 2:31 PM   in reply to Howard Barlow

    Howard,

     

    I had the same problem. It took two steps to fully fix it.

     

    1) Correct the registry entry, as has been very well illustrated above. Now you will be able to right-mouse- 'Open With' Photoshop CS6 as normal. I think you already succeeded at that, and good.

     

    2) After this, now make a fresh start of Adobe Bridge CS6. Go into Edit>Preferences, and select File Type Associations. Go down the list and verify that any file types you are having trouble with (like JPEG or CompuServe GIF) are set to Adobe Photoshop CS6 on that line's right-hand pull down menu.

     

    Once you do both of these, all should work fine.

     

    By the way, changing the file associations in Bridge won't affect the Windows associations. I still have JPEGs open in one of the Windows picture viewers, while the same double-click within Bridge will open it in Photoshop. It's a nice combination, especially because Open With is always present on Windows.

     

    What seems to set of the original problem, since Adobe can't seem to duplicate it? I had run the Creative Suite cleaner either between CS3 and CS5, or CS5 and CS5.5, so there is no reason a CS3 Photoshop path should have been present, yet CS6 Bridge was trying to use one. I couldn't find it in the registry, and so presume it's some previous preferences/config file Bridge is trying to migrate.

     

    What is sure is that I had CS6 running as a trial with CS5.5 still installed. It worked perfectly then, but failed with these file association problems as soon as I uninstalled CS5.5.

     

    Hoping this helps Adobe discover their problem.

     
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  • Currently Being Moderated
    Jul 19, 2012 2:36 PM   in reply to Narr GM Coro

    2) After this, now make a fresh start of Adobe Bridge CS6. Go into Edit>Preferences, and select File Type Associations.

     

    TADA! That is what I was missing. That did it. Thank you so much! All is well in my kingdom, now.

     
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  • Currently Being Moderated
    Jul 19, 2012 4:21 PM   in reply to Howard Barlow

    Glad to hear it

     

    Cheers, Howard

     
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    Aug 30, 2012 11:09 AM   in reply to Narr GM Coro

    Thank you desertowl!

     

     
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    Sep 26, 2012 1:11 AM   in reply to Narr GM Coro

    Thanks for the info, this help with most of my problems. Although when I went into my file type associations overview I could see I had my work cut out for me, just about everything was linked to CS3...

     

    Anyway, I've been able to fix all my main programs and file types, but connection to the 64 bit versions seems impossible. Just one thing that bugs me is this, the file type icons don't look so good:

     

    http://i231.photobucket.com/albums/ee108/BiefstukFriet/filetypeicons.jpg

    Notice the .indd and .psd files, their icons appear 'broken', as opposed to the .AI one, which works.

     
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    Oct 1, 2012 10:07 AM   in reply to Jaime de Vos

    Thanks all for taking the time to try and resolve this issue. For those of you having trouble finding "photoshop.exe" scroll down very slowly, its not listed with all the other "photoshop" items, rather its all alone somewhere in there. took me a while to find it, but its there.

    I made the edit (CS5 to CS6) restarted the computer and still there is no option to open a jpeg in Photoshop when right clicking. even when I browse for a file to open with and select the photoshop.exe file in "Adobe>Photoshop CS6(64bit) it selects it and then comes back to the "open with" screen but still does not show Photoshop as an option. Lightroom 4.1 is there as well as everything else, except Photoshop.

     

    I reinstalled CS6 prior to the registry edit, that didnt help either.

     
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  • Currently Being Moderated
    Mar 13, 2013 9:43 PM   in reply to Jaime de Vos

    I used the CS Cleaner (http://www.adobe.com/support/contact/cscleanertool.html) and followed the steps its really easy.. but ur gonna have to re install you Creative Suite   all u do for the cleaner is open it up then select english (e) ->enter->Agree (Y)->enter->All (1) (which is the first option for a full clean i guess)->enter->Product Number its just basically asking you to input your choice number again (1)->enter and should tell u its all done then after u install CS again go to start-> default programs->associate file type->.psd for example->double click it and select Photoshop even though its probably already selected >.< but just do it again cuz it will refresh all the files on the coputer and whala you should c the correct file dysplay Heres pictures of my files before and after as proof idk if u managed to fix it but i recently got CS6 and drove me nuts tht there wasnt enough info on the web about this simple issue lol so i will post to help ppl in need !!

    Capture.JPGCapture2.JPG

     
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    Sep 18, 2013 9:59 AM   in reply to desertowl

    This solved my problem. My issue started after installing CS6 while still having 5.5, then removing 5.5  Iwas unable to choose PP as a defulat program since I have it installed on a non system disk.   Changing the registry worked perfectly.

     

    http://forums.adobe.com/thread/1005273

     
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