If I have purchased Photoshop CS5 and then lost the installation file due to disk crash, is there anywhere I can download the CS5 file again? I have not purchased CS6 (yet)
Hmmm. Suddenly my licensenumber is invalid (both for Photoshop CS5 and 5.1). My license is for the Extended Edition (Educational). I had it installed on my laptop, that suddenly crashed and I had to get a new one. Do I need to deactivate it from its current installation on my ex-PC before I can install it on my new PC?
Is it possible to do this without access to my old computer (the motherboard went bad, so the entire pC was replaced). I have looked through my account settings on adobe.com, but have not found anywhere to disable my old PC?
A Chat button displays on this page that you can use to contact support over chat. (If you keep this document open, after a while a chat pod will also pop up)
Keep your order and serial number details handy. The Support folks will require those details.
I registered my CS5 when I bought a year ago. I now bought a new lap top deactivated the photoshop in the old one and CAN'T download CS5 to the new one. I called Adobe and got the answer that I need to buy a new version CS6. HOW CAN THAT BE? When I bought the CS5 I was told that if I deactivated the old computer I could have it installed in the new one. Now I have to pay again for a new version?????
