Rick, I have obtained Cocktail and before I get myself in trouble... do I do anything  theDS Store tab where it asked to delete DS STORE FILES ? and or to prevent DS STore File creation on network vlumes?

I am looking online at Diskwarrior.  So you are saying that Disk Warrior was able to restore or repair the existing files saved with PS6 on your Mac?  What would I generally use this program for?

Hi Chris and folks of this discussion.

I deleted DS_store files as suggested ealier in this discussion and that did not solve my missing icon problems. I wish that Adobe and Apple had a more active relationship so that this issue could be resolved as it's a very important issue to be solved.

I belive Chris Cox of Adobe when he stated Adobe can't replicate this problem but I'm baffled why they can't.  I also offered to email data to help.

It was also suggested that we post this problem on Apple's online forum. If anyone has a specific place for me to post, please let me know. Thank you.

I too have this issue and ran Onyx as well as Cocktail PILOT, but I don't think it helped

Previews are still missing in Column View for both finder windows and in the Photoshop Open dialog box. If I switch to coverflow view, I see the previews just fine.

Sad thing is that I live in column view in the finder and in the Open and Save dialogs of Photoshop. Traversing directories with Coverflow is awful.

Is anyone else experiencing this problem only in Column View?

I saw the problem day 1 w/ ML. Ran cocktail, cleared it up, but it will likley be back again.

I upgraded our machines to Mountain Lion, and no, that did not resolve the issue. Several desktop icons (for files) are missing since the upgrade and - lo and behold - they are listed as Adobe Photoshop-created files. Don't get me wrong, I accept Chris' statement that it is an underlying Apple problem.

Icon view as well, which I run 98% o fthe time. It will be back, I run all that stuff - DW, cocktail - it is no cure. It will be back, just as it showed up in ML.

Really? Apple's problem? Then why is it only PSCS6 generated icons (ever - in my case. Painter is clunky as all get out and it never does this, in any version. This is a minor nusance, but stillannying)? If the saying" pass the buck" was not invented, software industry would've have invented it. But hey, it's the nature of the beast. I have been guilty in my life more than once(lost count) of always blaming others before myself.

FWIW my "fix" using Cocktail (default Pilot mode) was on the startup drive. (Same with Disk Warrior.) And mine is a standalone Mac Pro 2010 (not part of a local network). There are two other 1TB drives identical to the startup drive in the Mac Pro. One is for Time Machine, the other is a Super Duper clone (from which I run DW). I use the Finder and Open/Save in column view extensively every day, and the icon problem has not returned (over a month now). I also use Default Folder for most navigation in Open/Save, which is probably not relevant but does interact a great deal with Open/Save.

OK, here is what has worked for me...

Delete the .DS_Store file.

You can use terminal or if you are lazy like me, download 'Find Any File.app' then do a search on your mac for .DS

When you find said file on your desktop [probably] right click and delete.

I then reboot with apple, alt, p, r [reset params]

All is now good.

Hope this helps someone else.

gs

Clinton,

I am grateful you brought it up - "I am not alone" is always helpful.

As posted earlier, I'll reaffirm that - for ME - the solution was to use Onyx (or similar) to delete all .DS_Store files. The problem still sporadically re-occurs, and yes, only Photoshop CS6 files, but the .DS_Store solution alleviates it.

Chris Cox wrote:

 

"...the OS is clearly failing to draw thumbnails, and that's not something that Photoshop has any control over."

The icon data of Ps CS6 saved files is different to that of CS5.1 saved files. A change has been made to Ps CS6 which is causing this difference in icons. Either Ps CS6 is writing the icons differently or it is requesting the OS to write the icons differently. If these CS6 icons, but not CS5.1 icons, are related to some intermittent problem when an icon is being read or displayed by the OS, Adobe is still responsible for making a change which lies at the root of this problem of disappearing icons on some systems. A simple solution might be for Ps to go back to creating icons the CS5.1 way.

Moglodite,

The thing which you refer to as "column view thumbnail" is not a thumbnail which is attached to a file as an icon. You are referring to the preview of a file which Finder generates when Finder knows how to read particular contents of a file.

Finder does not know how to build composites from layered PSD files, therefore if the file contains no composite then Finder will be unable to provide the preview. If Maximum Compatibility is enabled when saving PSD, then a composite will be embedded in a layered PSD and Finder will use the composite as its preview. (A file containing just a single layer, when that is not the special Background Layer, is considered to be a layered file.) A PSD containing Background Layer only can always be previewed because Finder will use Background as a composite in that special case.

File icons, as used throughout the various Finder display modes, including Cover Flow, are an entirely separate thing from Finder's preview in the right hand column of column mode.

Chris, sorry for asking more of your time, but please clarify.

I manually request OS X 10.6.8 Finder to attach a clipboard image measuring greater than or equal to 512 pixels in at least one dimension to a file as an icon. The system creates and attaches a multi-resolution icon containing 5 images:

512x512, 256x256, 128x128, 32x32, 16x16 pixels.

Ps CS5.1-saved file icons are multi-resolution - they contain 4 images:

256x256, 128x128, 32x32, 16x16 pixels.

Ps CS6-saved file icons are single-resolution:

256x256 pixels.

You are saying that Apple asked Adobe to make a change to the size of icons in preparation for Retina displays. The result of that request doesn't make sense to me. The CS6 icons are no bigger, and they contain fewer resolutions. In what way does that comply with Apple's request?

Being not a very good techie, I called supprt as I could not figure this problem out. In my case( Mountain Lion and CS6) my thumbnails showed in my picture folder, BUT, when I tried to upload a photo to something like facebook, when the picture folder opened, the thumnail was NOT there...just the file name.

What support eventually did with me was to create a new user and open up CS^ inthat. Then, they had me open up CS^ on my own account, holding down the shift key and it worked. Then, they had me reboot and open CS6 the normal way and it worked.

Chris, you have said numerous times that you are only following Apple's request that you make completely inadequate icons for Retina displays or any other displays in preparation for Retina displays. I believe you! I believe you received certain instructions and have implemented them.

However, common sense screams that here was a communication breakdown or error regarding the icons. Have you or any colleague actually queried Apple about the completely illogical request which runs counter to their software development guidelines? Would you jump of a cliff if someone from Apple requested it, or would you query the request?

Whether their developer communications are as good as their published documentation seems to be at issue here.

Out of curiosity, Chris, have you actually tried writing icons in the way the documentation prescribes, instead of doing it the "Adobe-Apple insider" way?

It seems to me that one investigative approach to this problem might be to provide a patch to someone experiencing the problem to see if feeding OSX icons the documented way vs. the "Adobe knows better" way makes the problem go away.  Have you tried that?

-Noel

I have recently upgrarde to CS6 Master Collection. I am having the same problem with missing thumbnails

If I re-open the file in my old CS5, I can save and get the thumbnail back. What has changed?

P.S. I haven't changed or upgraded anything on my Mac