Copy link to clipboard
Copied
I am currently a "free" partner and have set up a trial web site. I notice the trial site expired in 30 days ... can I extend and if so how? Note: the EXTEND button is greyed out and not active.
Hi,
As part of a recent release this should automatically update once you access the site's admin or via FTP on the expirtation date.
Automatic trial expiry extension - with this release, trial site expiry date will be automatically extended with 30 days every time an admin user logs in the system through the admin interface or through FTP.
http://www.businesscatalyst.com/_blog/bc_blog#infrastructure
If still having troubles please provide the trial site URL and we can assist further.
Kind regards,
-S
...Copy link to clipboard
Copied
Hi,
As part of a recent release this should automatically update once you access the site's admin or via FTP on the expirtation date.
Automatic trial expiry extension - with this release, trial site expiry date will be automatically extended with 30 days every time an admin user logs in the system through the admin interface or through FTP.
http://www.businesscatalyst.com/_blog/bc_blog#infrastructure
If still having troubles please provide the trial site URL and we can assist further.
Kind regards,
-Sidney
Copy link to clipboard
Copied
Thank you for the quick reply!