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Problems With Customization Wizard From 10.1.0 to 10.1.3

May 21, 2012 12:31 PM

I have been working on a custom installation of Acrobat Reader to roll-out to >200 workstations in our field offices.  This project is not my primary domain, but I understand the steps involved. I am running into a roadblock getting from 10.1.0 to 10.1.3.

 

I understand how to:

 

*Unpack the .exe

*Create the customization file with the Wizard

*Repack the .exe

 

However when I reassemble the files, and run the .exe, it keeps me at 10.1.0.  For some reason it doesn't seem to be registering the .msp file.  I have reviewed various threads on this topic, but frankly none of the explanations make sense. 

 

Could someone tell me what I am doing wrong?

 

Thanks!

1283 Views   8 Replies   Latest reply: Vinod Dobhal, May 28, 2012 11:38 PM
 
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  • brogers_1
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    1. brogers_1,
    May 21, 2012 1:16 PM   in reply to DOFFNML
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    If you're using a bootstrapper workflow rather than an AIP, read the bootstrapper section in the Admin Guide.

     

    http://www.adobe.com/go/update_details

     

    If that doesn't help, describe all your steps, the exact point of failure, and any errors you see.

     

    Ben

     
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  • DOFFNML
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    2. DOFFNML,
    May 21, 2012 1:44 PM   in reply to brogers_1
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    Thanks for the response.  From my understanding of the Administrator's Guide I am using a "bootstrapper" workflow.  I am simply creating an .exe after I prepare the customization file.  I don't receive any errors in the process. It just installs 10.1.0 rather than 10.1.3.

     
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  • Sabian Zildjian
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    3. Sabian Zildjian,
    May 21, 2012 2:21 PM   in reply to DOFFNML
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    Publish your Setup.ini file in the forum.

     
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  • DOFFNML
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    4. DOFFNML,
    May 22, 2012 6:50 AM   in reply to Sabian Zildjian
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    Sorry to be slow... I don't see an option for uploading files.  So I guess you want me to open the .ini file in Notepad and show the data?  Here it is:

     

    **

    [Startup]

    RequireOS=Windows 2000

    RequireMSI=3.0

    RequireIE=6.0.2600.0

    CmdLine= /rps

     

     

    [Product]

    msi=AcroRead.msi

    CmdLine=TRANSFORMS="AcroRead.mst"

     

     

    [Windows 2000]

    PlatformID=2

    MajorVersion=5

    ServicePackMajor=4

     

     

    [MSI Updater]

    Path=http://ardownload.adobe.com/pub/adobe/reader/win/8.x/8.0/misc/WindowsI nstaller-KB893803-v2-x86.exe

    **

     

    I also noticed that when I extract 10.1.3 (vs. 10.1.2) my file list is slightly different.  I am attaching a screen shot of what I have.File List.PNG

    Thanks again for the help.

     
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  • DOFFNML
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    5. DOFFNML,
    May 25, 2012 10:48 AM   in reply to DOFFNML
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    Adobe Employees,


    Can you help?

     
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  • brogers_1
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    6. brogers_1,
    May 25, 2012 12:06 PM   in reply to DOFFNML
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    The Admin Guide tells you how to chain installs together and gives an example. Do that.

     

    Ben

     
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  • DOFFNML
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    7. DOFFNML,
    May 28, 2012 5:10 AM   in reply to brogers_1
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    I have explained what I am doing above.  Could you tell me what I am doing wrong?  I woulnd't have made a post if the answer was clear from the manual.

     
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  • Vinod Dobhal
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    8. Vinod Dobhal,
    May 28, 2012 11:38 PM   in reply to DOFFNML
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    Hi,

     

    From what I see from the screenshot (10.1.3 extraction) your exe is corrupt. It should also have the 'AdbeRdrUpd1013.msp' file when you extracted the contents 'AdbeRdr1013_en_US.exe'. You can again try downloading the 10.1.3 exe from the Adobe.com website (http://get.adobe.com/reader/enterprise/). Select the appropriate platform and version of reader (10.1.3 in this case).

     

    Extract the contents of the exe (AdbeRdr1013_en_US.exe) using the below command line:

     

    > AdbeRdr1013_en_US.exe -sfx_o"C:\users\vinod\Desktop\10.3Rdr" -sfx_ne

     

    This will extract the contents in the folder "C:\users\vinod\Desktop\10.3Rdr"

     

    You can then use the msp 'AdbeRdrUpd1013.msp' to patch your systems. The final setup.ini should look like this:

     

    ******

    [Startup]

    RequireOS=Windows 2000

    RequireMSI=3.0

    RequireIE=6.0.2600.0

    CmdLine= /rps

     

    [Product]

    msi=AcroRead.msi

    CmdLine=TRANSFORMS="AcroRead.mst"

    PATCH=AdbeRdrUpd1013.msp

     

    [Windows 2000]

    PlatformID=2

    MajorVersion=5

    ServicePackMajor=4

     

    [MSI Updater]

    Path=http://ardownload.adobe.com/pub/adobe/reader/win/8.x/8.0/misc/WindowsI nstaller-KB893803-v2-x86.exe

    ***********

     

    Let me know, if you find any issues.

     
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