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SukeKatsu
Currently Being Moderated

Install error with Illustrator

May 22, 2012 11:57 PM

Tags: #illustrator #cs5.5 #install #installation #language #japanese #windows7

Hello there, I installed Creative Suite CS5.5 Design Standard ME into My PC whose OS is Windows7 32-bit in Japanese. Indesign and Photoshop work but Illustrator does not startup. Is there someone who helps me up with this problem? I would really like to use Illustrator. How can I do for installing Illustrator? Thank you.

 
Replies
  • Currently Being Moderated
    May 23, 2012 11:13 AM   in reply to SukeKatsu

    Did you receive any error messages during the installation process?

     
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  • Currently Being Moderated
    May 23, 2012 1:47 PM   in reply to Jeff A Wright

    Hello,

    I tried to install Acrobat X Pro from Creative Cloud

    It's looks like file didn't install properly. On AAM screen is written: Installed, but I cannot find in my computer Acroba X Pro, I found only uninstaller file which is named Acroba X Pro,

    Screen Shot 2012-05-23 at 10.39.08 PM.png

     

    but after clikking on it only uninstall option appears:

    Screen Shot 2012-05-23 at 10.38.03 PM.png

     
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  • Currently Being Moderated
    May 23, 2012 1:53 PM   in reply to Owieczny

    You should be able to locate the uninstaller in Applications/Utilities/Adobe Installers.

     
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  • Currently Being Moderated
    May 23, 2012 2:02 PM   in reply to Jeff A Wright

    The problem is I cannot finde Acrobat X Pro. After installing from Cloud ther is no program file, ther is only uninstaller - this is the problem.

     
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  • Currently Being Moderated
    May 23, 2012 2:24 PM   in reply to Owieczny

    Can you uninstall it successfully?  Also do you receive any errors when attempting the installation?  Have you tried installing in a newly created Administrator account?

     
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  • Currently Being Moderated
    May 23, 2012 7:35 PM   in reply to SukeKatsu

    @SukeKatsu,

     

     

    Check this link http://www.illustratorhints.com/2011/05/_mbar_menu_bar_glitch/

     

    and follow the steps mentioned in it.

     
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