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missed the library>authorize prompt when I downloaded ADE. Can I fix or must I reload?

May 23, 2012 7:28 AM

I recently purchased a Nook and hoped to borrow library books and Eread them.. I downloaded ADE (windows), signed  up, followed all the steps as they came up...but one one either missing or not so obvious. The library > authorize. If I can't retrace my steps somehow and get that done isgetting rid of the program and starting all over the only way? Thanks....
  • Currently Being Moderated
    May 23, 2012 12:16 PM   in reply to Nublonde

    Moving this dicussion to the Adobe Digital Editions forum.

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  • Currently Being Moderated
    May 23, 2012 5:47 PM   in reply to Jeff A Wright

    I'm assuming that you registered with Adobe and obtained an Adobe ID

    before you downloaded and installed Digital Editions on your computer.....


    If you've installed Digital Editions, and can open it, but can't

    interconnect with the library (which is how I interpret what you said), try

    contacting the library and talk to their technical support folks.  Many

    libraries use Overdrive software, and there are some settings in it which

    could cause the problem.



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  • Currently Being Moderated
    May 24, 2012 9:44 AM   in reply to Nublonde

    If it's a file on the Nook that's the issue here, then I'm not sure what

    this forum can do about it....  My suggestion is that you check your Nook's

    documentation to see if it tells you why this file would be created and, of

    course, what to do about it.  Failing that, B&N technical support might be

    able to help.  One thing you can do is to do a 'soft reset'  of the Nook

    and see if that fixes the issue.  Not a high percentage bet, but better to

    try than not.  Nooks have been known to have amnesia.


    From the ADE side, it might be helpful to review the transfer process and

    what happens during it.


    You should connect the Nook to your computer first, and make sure that the

    computer sees the Nook (assigning it a drive letter).  You should get a

    message from the computer, and your Nook's screen should show you a message

    saying it's connected.


    Then, open Digital Editions.  If the Nook is registered and has an ID, then

    Digital Editions should show it as a line in the Bookshelf section of its

    Library view (the left hand panel).


    Once the Nook shows up, then all you have to do is drag and drop the

    ebook(s) to the Nook.  If you click on the Nook after you do this, you

    should see a list of the ebooks it has.


    Closing the connection is relatively simple also, but it involves watching

    what's going on.  First, either 'Eject' the Nook or 'Safely Remove

    Hardware' the Nook.  If you choose to Eject, use a utility program on your

    computer to locate the Nook by drive letter, then execute the 'Eject'

    command either by key combination or by drop-down menu (right click on the

    device and choose 'Eject' on a Windows machine).  If you choose the 'Safely

    Remove Hardware' option, left click on the icon on the Start bar in the

    extreme right hand corner.  Then, pick the device letter and click on it.

    You'll get a confirming message.


    At the same time, the Nook should tell you that it's synchronizing its

    content with your comptuer.  DO NOT pull the plug on the Nook until it's

    completed this task.  You can close Digital Editions after the task is

    completed also.


    Ebooks are stored by Digital Editions on your computer in its My Digital

    Editions library on your main hard drive.  It's Manifest.xml file contains

    the location and key information about the ebooks, and if you know what the

    coding tells you, you can figure out a bunch of things about the ebook.

    That's not normally necessary - but keep this in mind in case a B&N support

    person wants to know.


    Hope these ideas help!



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