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Francisco_Escher
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ArgumentError #2004

May 23, 2012 1:19 PM

Tags: #error #bug #muse #2004 #bugreport

Hi, I`ve just upgrated muse to the non beta version and, after working in one of my projects I saved it and closed it. Later on the same day, I tried to open the project and the message: ArgumentError: Error #2004: One of the parameters is invalid, and than Adobe Muse is closed. Please, I need an answer fast, cause the solution of this problem may determine if I`ll continue using Muse on my projects. Another information: This is the only project that shows this error message, I have others that work fine!

Thanks.

1167 Views   14 Replies   Latest reply: World By Cycle, Aug 5, 2012 11:04 AM
 
Replies
  • Colby Ausen
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    1. Colby Ausen,
    May 31, 2012 12:53 PM   in reply to Francisco_Escher
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    Hi,

     

    Sorry for the delayed response. Please send the .muse file that is having the issue to muse-support at adobe.com, along with a link to this thread. Thanks!

     

    Colby

     
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  • SeanEMurphy
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    2. SeanEMurphy,
    Jun 3, 2012 3:06 PM   in reply to Colby Ausen
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    I'm having the same issue. I site I've put a tom of time into now can't be opened. Please help.Screen-Shot-2012-06-03-at-3.01.47-PM.jpg

     
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  • Zak Williamson (Adobe)
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    3. Zak Williamson (Adobe),
    Jun 4, 2012 9:27 PM   in reply to SeanEMurphy
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    Please send your .muse file to muse-support@adobe.com along with a link to this thread. If the file is larger than 20Mb, you can send it using a service like Adobe SendNow, SendThisFile or WeTransfer. Assuming we're able to reproduce the error using your file, we should be able to provide a workaround until the source of the problem can be fixed. Thanks.

     
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  • kumistudio
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    4. kumistudio,
    Jun 5, 2012 11:01 AM   in reply to SeanEMurphy
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    ... same issue - Please HELP

     
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  • SeanEMurphy
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    5. SeanEMurphy,
    Jun 5, 2012 11:17 AM   in reply to kumistudio
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    Sorry to hear. I've been using Muse this the first beta and have never had this issue. The error #2004 seems to be isolated to the "Web Fonts." Don't use them until Adobe releases a fix. Its a good product that I have high hopes for.

     
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  • SeanEMurphy
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    6. SeanEMurphy,
    Jun 5, 2012 11:24 AM   in reply to Zak Williamson (Adobe)
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    The source in the web fonts.

     
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  • Abhishek.G
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    7. Abhishek.G,
    Jun 5, 2012 7:10 PM   in reply to SeanEMurphy
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    The bug — at least the specific instance kumistudio ran into — has been isolated to changing the height of multiple text frames simultaneously (by first multi-selecting them), regardless of which kind of font is used. Until a fix is available, the workaround is to set text frame heights one by one.

     

    Abhishek

     
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  • SeanEMurphy
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    8. SeanEMurphy,
    Jun 5, 2012 10:44 PM   in reply to Abhishek.G
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    okay, thanks. There might be an issue with resizing the menus(multiple text

    boxes)

     
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  • russ murrell
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    9. russ murrell,
    Jun 10, 2012 12:23 PM   in reply to Zak Williamson (Adobe)
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    Hi

     

    I am also experiencing this issue. I tried resizing boxes and replacing web fonts to websafe fonts but to no avail.

     

    I've had to force quit the app twice.

     

    Shall I also email the file to muse-support@adobe.com ?

     

    Please advise. Urgent.

     

    Kind regards

     

    Russ

     
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  • Abhishek.G
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    10. Abhishek.G,
    Jun 11, 2012 10:40 AM   in reply to russ murrell
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    Yes, please do (with a reference to this forum post)

     

    Abhishek

     
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  • tobylawr
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    11. tobylawr,
    Jun 14, 2012 12:38 AM   in reply to Abhishek.G
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    Hi Abhishek,

     

    I've just experienced the same issue. Every time I try and open the file the error message pops up and Muse closes.

     

    Shall I email the file through?

     

    Please advise ASAP - urgent!

     

    Regards,

     

    Toby

     
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  • russ murrell
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    12. russ murrell,
    Jun 14, 2012 1:34 AM   in reply to tobylawr
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    I emailed the file to the above address and they had the file back to me in a matter of hours. Great aftercare.

     
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  • Abhishek.G
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    13. Abhishek.G,
    Jun 14, 2012 3:25 PM   in reply to tobylawr
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    Hi Toby,

     

    If you haven't already, please e-mail the file.

     

    Thanks,

    Abhishek

     
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  • World By Cycle
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    14. World By Cycle,
    Aug 5, 2012 11:04 AM   in reply to Zak Williamson (Adobe)
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    And another one.... just putting final touches on site and now I'm locked out of it. Yes I did group resize text-frames in the last page layout so could well be the issue.

     

    Is there a method for unpacking the muse file to dreamweaver or some other alternative?

     

    Cheers,

    Nic.

     
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