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My computer keeps telling me to download Flash Player even though I already have.

New Here ,
May 25, 2012 May 25, 2012

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Why does my computer keep telling me to download the latest version of Flash Player even though I have downloaded it multiple times.  Am I forgetting to do something?

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Adobe Employee ,
May 25, 2012 May 25, 2012

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Moving this discussion to the Installing Flash Player forum.

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Adobe Employee ,
May 25, 2012 May 25, 2012

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Do you have JavaScript disabled in your browser?  Most websites use JavaScript to detect the presence of Flash Player and will prompt you to install when it can't be found.  Disabling JavaScript will frequently trigger this scenario.

If JavaScript is enabled, providing some details about your configuration and the site you're trying to access would be helpful in understanding the problem you're running in to.

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Adobe Employee ,
May 25, 2012 May 25, 2012

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If the Javascript tip doesn't help, please post back with your OS and browser version.  If you're using Internet Explorer, see this FAQ:

Enabling Flash Player in Internet Explorer 9

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Adobe Employee ,
May 26, 2012 May 26, 2012

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Its seems to be a browser specific issue. Try a different browser like chrome or firefox, it should work.

For fixing IE or Safari, lets follow below suggestions :

Run the Flash Player Uninstaller as applicable for your machine(i.e.Windows or MAC) and remove flash player.

For MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

For Windows : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Restart the machine.

Download and Re-install Flash Player.

Restart the browser and check.

You might also wanna check the below articles ::

Enabling Flash Player in Internet Explorer 9 : http://forums.adobe.com/thread/885448

ActiveX Filtering in Internet Explorer 9 : http://forums.adobe.com/thread/867968

Cheers!

Arpit

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