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Flash Player suddenly stopped working on my computer completely!

May 27, 2012 7:10 AM

Tags: #error #firefox #chrome #flash_not_working #install_flash

So I tried out the Adobe Photoshop trial, and when that trial expired, I uninstalled it using Revo Uninstaller, and I think that may have accidentally uninstalled Adobe Flash Player from my  computer entirely. None of my browsers can show Youtube Videos, Pandora Radio does not work,  and when I go to click on a link from Google, it's just a white screen and does not redirect me to the link, although Flash games do work for some odd reason.

I use Google Chrome, have deleted browsing cache, Flash cache, and attempted to re-install Adobe Flash Player onto my computer, but when I go to install it on chrome, it says that flash is built in. When I go to install it on Firefox, I click download and nothing ever pops up.

If anyone can help me, I'd really appreciate that very much!

  • Currently Being Moderated
    May 27, 2012 6:15 PM   in reply to Marshaln

    It would help if you told us what OS you are using.

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  • Currently Being Moderated
    May 27, 2012 10:37 PM   in reply to Marshaln



    Google Chrome is installed with Flash Player. Using Google Chrome, could you please go this page and see the version of Flash Player?


    The following page has the detailed information on downloading and installing Flash Player on Windows using Mozilla Firefox: yer-windows.html#Flash_Player_for_Firefox


    If downloading doesn't work, refer to: yer-windows.html#install_in_a_firewall_proxy_server_environment




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  • Currently Being Moderated
    May 28, 2012 7:13 PM   in reply to Marshaln

    Can you try a clean install, as described in


    If Flash Player still does not work after this, please list all files you have in

    • C:\Windows\system32\Macromed\Flash
    • C:\Windows\syswow64\Macromed\Flash

    as well as the contents of the FlashInstall.log files from both above folders.

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  • Currently Being Moderated
    Jun 1, 2012 10:08 PM   in reply to Marshaln

    This looks all perfectly correct; no installation errors or warning, and all required files are where they should be.


    You mention "white screen" in your original post; could it be a display adapter driver problem?  Can you check if updating your device driver will improve the situation?  See

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  • Currently Being Moderated
    Jun 2, 2012 8:14 PM   in reply to Marshaln

    Your graphics driver is not really old, but a tiny bit old.

    Can you check with this tool if it finds a newer driver:

    I found that this driver update tool does not work well on Firefox; try it on Internet Explorer.


    I don't know anything else that could cause the problem you are seeing.  You mentioned Java, what version do you have installed?  (

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