Hi Greg, you can add them the same way. It does not matter if their email is hosted on BC or elsewhere. Create an admin user, then add them to the role.
Users are created in Site Settings --> Admin Users
Roles are managed in Site Settings --> User Roles
The user must be an admin user in order to be added to a role. Regular CRM users cannnot be added to roles.
If you need to add an arbitrary email address to a particular workflow, you can go to the workflow screen under Site Settings --> Manage Workflows --> Select the appropriate workflow --> Add steps to this workflow --> select the workflow step --> click the "Also send workflow notification to" checkbox, then a new box will appear where you can type in additional email addresses to be notified. Seperate each additional email address with a semi-colon. Click Save Step.
