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Reader 10.1.3 Won't Open - XP - Found a work around. why?

May 28, 2012 10:57 PM

Out of the blue Reader would not open. Nothing. I would double click and nothing would launch. While viewing Task Manager I would see an Adobe exe in the list of running programs but then it would just disappear and reader didn't load.


I uninstalled and reinstalled but it still wouldn't launch. Then I right mouse clicked on the icon and went to properties - compatibility mode - and then selected run in Windows NT compatibility mode. I applied those settings and bammmm adobe reader works once again.


Exactly what is going on here?


I have been googling around and seen this problem pop up a lot and no solutions .... why does this work?




Windows XP SP3

  • Currently Being Moderated
    May 29, 2012 1:03 AM   in reply to wankel

    wankel wrote:


    I would see an Adobe exe in the list of running programs

    That is rather strange; the Adobe Reader executable is AcroRd32.exe


    If that is what you actually saw, can you check the Event Viewer (applications) for the time when that happened, if you can see any reasons why this happened?

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