Skip navigation
Izennah
Currently Being Moderated

InDesign Serial Number

May 29, 2012 6:43 PM

Tags: #cs6 #indesign_cs6

Hello. I purchased InDesign CS6 and installed it on two laptops. When I log into Adobe.com it says that my serial number has been activated, however on both laptops, the Deactivate button is grey (unavailable) and I'm still asked whether I would like to continue my Trial.  When I try to Licence This Software, and enter the serial number it says 'Serial Number you provided is valid, but a qualifying product could not be found on this computer". Please help!

Izennah xo

 
Replies
  • Currently Being Moderated
    May 29, 2012 6:57 PM   in reply to Izennah

    Sounds like you bought an upgrade and it should be noted here if you had an earlier version and it was part of a suite, you have to upgrade the entire suite.

     

     

     

    Bob

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points