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Lightroom 4.1 will not install

May 30, 2012 5:37 AM

Tags: #install #windows #7 #lightroom4
  Latest reply: Pete and Shel, Dec 23, 2012 3:05 PM
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  • Currently Being Moderated
    Jul 7, 2012 1:25 PM   in reply to Keith_Reeder

    self-important or not, I just want the some noticable results.  Obviously this issues happens on some computers and Adobe hasn't pointed out why or I haven't gotten the answer.  I did apolized to Victoria for thinking her reply to is for someone else. In general a simple reponse like do you have window 7 or vista is like someone just wants to post on a forum to be nice, but..

     

    A couple things I will tried like other people with issues done:   Download via IE (I use firefox mostly) and extract it on as many different computers I have at home.

     

    I will continue with the the phone text support, whenever I get the chance to call back during their hours.  I will report back any fixes or reasons they found out.

     
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  • Victoria Bampton
    4,764 posts
    Apr 1, 2008
    Currently Being Moderated
    Jul 7, 2012 1:36 PM   in reply to camerarchitect

    camerarchitect wrote:

     

    sorry vic, I thought you were replying to me.

     

    No issue camerarchitect (and thanks Keith!).  Your frustration is completely understandable.  Most of the "it won't install" threads at the moment are people trying to install on older versions of Mac OSX, hence my question to kstyle.

     

    Is it just an unzipping issue you're having?  I don't have all the answers, but I'll help in whatever way I can.  I'm not on my Windows machine at the moment, but if you'd like to drop me an email, I can try sending you an exe link instead.

     
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  • Currently Being Moderated
    Jul 7, 2012 2:16 PM   in reply to vtfotopro

    degrade the "professional photography market"

     

    I would say the advent in increase preformance of the aps-c dslr to the mass market has more to do with that.  Anybody with a entry to midrange camera with a cheap 50mm prime can take almost pro like result.  Sensors has increase in dynamic range and color depth (sony sensors good example) the last two years has made even consumer cameras taking great photos.  Look at flickr, hard to tell a pro from a very good prosumers these days, the saturation of good photographer is greater every year.  Pro got to either get better (more creative) or do more videos for paid events to seperate themselves.

     
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  • Currently Being Moderated
    Jul 7, 2012 1:48 PM   in reply to Victoria Bampton

    Is it just an unzipping issue you're having?  I'm not on my Windows machine at the moment, but if you'd like to drop me an email, I can try sending you an exe link instead.

    I was going to ask adobe tech to do this.  This won't solve the problem as for every update, I would have to get a unzipped 64bit.exe email to me per update.  I rather they solve the unzipping issues.  I have have cs5.5 and even the adobe flash player which are alway updating.  Not sure how offen LR4 updates, hopefully not as much as cs5.5 or close to the flash player.

     

    Yes I am frustrated, I have ignored this issues for a while, sorry for the rant on here.  As I tried to download the trail and 4.1 beta version long time ago to get more performance.

    If I can't get adobe tech to fix or email me an .exe file, then I would take up on your offer. 

    Thank you

     
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  • Currently Being Moderated
    Jul 7, 2012 2:17 PM   in reply to oberli77777

    oberli77777 wrote:

     

    Got it installed! For some reason, u have to download it with the Internet Explorer. I tried about 8 times by using firefox and it never worked. Problems exactly as described in here. Download with IE. No more a problem. good luck!.

    Ok, I will shut up and leave now.  I just did this comment above and downloaded from Internet Explorer 9; unzipped and it installed fine.  I usually use Firefox.  I stilll prefer firefox for browsing ie: speed, security and spell checking (IE9 none here).  Maybe some of my security settings are more restricted on firefox then they are on IE, and I get an unfinished download.  This is the first time I ever encountered downloading files differently on different browsers (beside the speed).

     

    That is all.  No more childish rant from me.  Now I will turn off the email noticifation for this thread.  Now if LR4 can read .nef file as good as NX then I would even be more happy.

     
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  • Currently Being Moderated
    Dec 23, 2012 3:05 PM   in reply to RogerDeanSmith

    If it helps anyone searching in the future for a similar problem (precisely how I found this thread) - my installation for 4.3 (new purchase) would download fine, using Chrome, but not open.

     

    I redownloaded it, same deal.

     

    I then used 7-Zip to open the archive, which contained the same-named 'Install Lightroom 4.exe' file as the download archive, a pdf readme and the main directory (Adobe Photoshop Lightroom 4). Again, the .exe did not work. However, I opened the directory and ran setup32.exe with no problem.

     
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