I purchased CS5.5 Design Preimum in April during the promotion for a free upgrade to CS6 to download once CS6 has shipped. I still have not recived an email with a download code to do so. Where is it?!
Lindsay_ware you did not indicate where you purchased CS5.5 from? Please review the document appropriate to where you purchased the software from:
Complimentary CS6 upgrades | FAQ | Purchases from Adobe - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-faq-direct-purch ases.html
Complimentary CS6 upgrades | FAQ | Purchases from resellers, Adobe - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-assurance-faq-re seller-purchases.html
I'm in the same position. I purchased CS5.5 Design Premium directly from Adobe and am still waiting on the email with the CS6 instructions. I've even tried contacting support and they said they were "expediting" it, but I still haven't seen the email. (and yes, I've been checking my spam folder)
Interestingly, I did notice on my Adobe My Orders page that an order for CS6 showed up on May 31...around the time I contacted support. But while it has a Download link, the resulting Download page shows "You have no downloads".
I don't know what the hold up is? Seems that some lucky folks received their email weeks ago.