My trusty Adobe Photoshop CS3 has quit working with the upgrade to Lion on my Intel iMac.
Specifically, when I try and launch it now I get "Licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem ..."
I went to this site for advice: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac- os.html
I followed Solution 1: Delete the FlexNet Publisher preferences folder
It didn't work.
Now I'm trying Solution 2: Run the License Repair Tool
I get to step 5g and type:
sudo python /Volumes/LicenseRecovery\ 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app
I enter my PW.
Then I consistently get an error that reads:
File "/Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app", line 1
SyntaxError: Non-ASCII character '\xfe' in file /Volumes/LicenseRecovery 11.6.1/LicenseRecovery/LicenseRecoveryLauncher.app on line 1, but no encoding declared; see http://www.python.org/peps/pep-0263.html for details
Can anyone help? Thank you very much!
Thanks much for taking the time to reply!
I'm far from expert on computers, but I'm pretty sure my boot disk is NOT case sensitive. Under Disk Utility, it says:
Format : Mac OS Extended (Journaled)
And all worked fine with CS3 before upgrading to Lion.
Any other ideas to get CS3 working again under Lion would be greatly appreciated, including why Adobe's supposed fix keeps crashing.
Thank you again.
Just FYI for anyone else who might be having this problem:
This worked for me (Mac OS) :
1) you should have opened the LicenceRecovery111.dmg file and you should see in the LicenseRecovery directory a file named LicenseRecover.py
2) clic on the right of the mouse, do a copy of the LicenseRecover.py and renamed it at the end .pyOld
3) find in your Mac in the applications the Smultron.app editor (you may need to use a text editor that keeps encoding of the file when it read and save it, Smultron seems to do that), launch Smultron
4) in Smultron do menu : file - open and find, in the LicenceRecovery directory, the file named LicenseRecover.py chose it to open it.
In the options, I did not have to chose, because the default encoding (Occidental Mac OS Roman) worked for me (with menus in english then), but I think you may chose in the option when you open the file the coding : UTF-8
4) the first line in the LicenseRecover.py file was
# encoding: utf-8
. replace it by
# --*-- coding: utf-8 --*--
. save the file
5) try to re-execute the process as mentionned (sudo python ...)