I have opened my InDesign 5.5 for the first time (I am a long time CS3 InDesign user) and noticed that I have no access to my linked images. The menu item "Links" does not appear in my Windows menu. When I open the document using CS3's InDesign, the Links are there. I have uninstalled and reinstalled the program without any change to the problem. I am using MacOS 10.7.4. Additionally, the program (until I reinstalled it) continually told me it was missing certain plugins, which were clearly properly installed and activated. Even when I reinstalled the program I had to drag and drop several plugins to get them to be recognized. I am beginning to think CS5 InDesign does not play well with Lion.
CS5.5 works ok with Lion.
This is usually a symptom of bad preferences, which are *not* cleared when you uninstall.
Alternatively, try a different user account as preferences are user-specific.
Forums are down for maintenance, so you may not get this for awhile, but rather than bad prefs this is more commonly a symptom of a workspace that doesn't include the command in the menu. Do you see a "show all commands" command at the bottom of the menu?
Thanks, Bob, but the Show All Menus menu item is grayed out under all workspaces other than "New in CS5.5." When I select it in that Workspace, nothing changes. The "Links" menu item under windows does not appear. I have taken other suggestions and trashes prefs--still no Links menu item. I guess I'll have to take it up with Adobe on Monday. Frustrating!
For the Mac.
Because ID stores preferences and configurations in the user's Library directory, and there can be more problems than are removed by trashing the preferences, and there can be complex interdependencies. It's easy to test, so please try it!
Set up new usewr account on the Mac, opened ID as that user, NO change. Seems like I shouldn't have to jump through hoops to use software that, considering its astronomical cost, is supposed to work properly. I'll take this matter up with Adobe this morning. Thanks, anyway.
The point of this exercise was to verify that the problem is, indeed, with InDesign, not some glitch in your user account that needs to be fixed there. Since behavior is the same for a new user, you've established that.
I just did some experimenting here, and I was able to make ID behave as you describe, I think. Open the Extensions Manager (Help > Manage Extensions) and scroll down to LinksUI, which is the panel. Make sure it is enabled, then restart ID.
Jack Mayer wrote:
ALL my extensions are selected and enabled, and always have been.
OK. It was worth checking.
Did you run the cleaner tool before reinstalling the last time? It certainly seems like you have an installation problem, and it would probably be a good idea to uninstall, run the cleaner (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3), reboot, and try again.
Can't thank you enough for all your help.
Went through the time-consuming process of Uninstalling/Reinstalling the entire CS5.5, and updated to 7.5.3 for ID. The "Links" menu command is now in place and appears to work properly. I am thinking that the problems (ID's was not the first) began when, to tidy up my Applications folder, I created an "Adobe CS5.5" folder and moved the individual CS5.5 folders into that new folder. Of course each App had to be told where its supporting files/folders now resided. I left the newly installed apps where they were installed and have learned a valuable lesson.
Perfectly OK to put the apps in a subfolder, AS LONG AS you tell the installer to do it during the installation. Unfortunatley the installer interface isn't terribly intuitive about how to do that. You need to clcik the little folder icon next to the name of the folder where the installer is telling you it is going to put things.