I recently had a major problem where every instance of 'ek' and 'eh' was substitutes with other character combinations. This turned into an expensive problem. The issue was solved by restarting computer, turning off all fonts, only opening the four fonts required for the job, relaunching InDesign and opening the file.
I've been working with Macs and Adobe since PageMaker 1.2 and have never had this problem. Two months ago we upgraded from InDesign CS4 and switched from Suitcase to Font Explorer [on the advice of two reputable font experts]. Does anyone have any ideas what might have happened and how to stop it from happening again? This is costing my office $2200, so my manager needs answers.
Here’s the hardware and software use: MacPro with 2 x 2.66 GHz Dual Cor Intel Xeon processors and 4 GB RAM; MacOS 10.6.4; InDesign CS5.5 v7.5.3; Linotype Font Explorer Pro v3.1.1; font affected is Adobe’s Chaparral Pro OT font; 66 page English text layout. Other fonts in file and not affected are Bitstream’s News Gothic BT [TT], Adobe’s Myriad Pro [OT], Typodermic Font’s Steelfish [OT].
I hope you can help in some way, Tom
Hi Bob. Substitutions were in the InDesign file. Time Machine and PDF proofs allowed me to track the problem to the final 60-90 minutes of last minute changes, so there was no [at that time] apparent need to proof read the whole document. Substitutions where carried over to the print ready PDF and printed. Fortunately it was a short initial run for an even the next morning. Tom