I've searched online and in the forums for a solution to this issue. I'm running OS X 10.5.8 and have CS4 installed. Every other application in the suite works except Illustrator. I get the error "could not complete the requested operation" on startup and then Illustrator tries to send a crash report.
I'm out of town and don't have my original copies of the software with me so I cannot reinstall. >_<
Does anybody know how this might be fixed? I really need to get some work done and I'm stuck!
Thhen try this and if that does not work read the article from the link below.
1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS6 Settings and either rename the folder (to something like Old Adobe Illustrator CS6 Settings) or trash the settings folder, the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file.
This was not effective either. I renamed the file and started Illustrator and then it seemed to take longer to throw the error; I thought it would actually start up. However 5 seconds later, the error popped up again. The extended time was probably from Illy creating a new preferences file.
The next step was to trash the old file and restart, but this wasn't successful either. Thanks for your efforts though, I really appreciate you trying to help me out!
you probably did not read that document I gave you a link to becuse i think they mention the problem you are encountering and why.
I am not being sarcastic but you do have to read more carefully. I'm guilty sometimes of this myself.
but not often
form the Adobe systems requirements you should read it but I can tell you it won't launch on your system so you will have to updte it.
Seee it clearly say Mac OS X 10.6.8 or 10.7
Haha, ok so I'm truly not being sarcastic either but I think this is one of those 'not often' moments where you might not have read what I originally wrote. I'm running CS4 and not CS6 and Illustrator most definitely runs on 10.5 because I've been using Illustrator on this laptop for the past several years, it only recently just decided to mysteriously stop working all of a sudden.
I don't know if that helps.