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Can a RoboHelp guide be referenced/linked in another RoboHelp guide?

Jun 8, 2012 5:15 AM

I will be using RoboHelp 9 to create user guides for some upcoming projects in my company. Some information will be the same among all departments but then each department will have specific information in the guide.

 

Is there a way to create a guide with all the general information that everyone will use then create a link to that guide within each individual department guide?

 

Thank you.

 
Replies
  • Currently Being Moderated
    Jun 8, 2012 6:56 AM   in reply to chelluvsGod

    Look into "snippets" for re-using content

     
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  • Currently Being Moderated
    Jun 8, 2012 6:57 AM   in reply to chelluvsGod

    Hi,

     

    What kind of output are you creating? If you are using WebHelp, I think that there are two ways to go:

     

    1. Place the guide on a main place and add a link to that URL in your projects, just like you would do with an external URL.

     

    2. Create the guide as a separated project. Then use that project as a merged project in your other projects. You only have one source for the guide and you use that in all your other projects. The advantage of this method is that search results/index/toc can be merged.

     

    For more information on merged WebHelp projects, see http://www.grainge.org/pages/authoring/merging_webhelp/merged_help.htm

     

    Greets,

     

    Willam

     
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  • Currently Being Moderated
    Jun 8, 2012 9:14 AM   in reply to chelluvsGod

    I'm not a FlashHelp user, but WebHelp and FlashHelp are very alike. As far as I know merging projects works the same in WebHelp as in FlashHelp. Though I hope a FlashHelp user can confirm this.

     

    Greets,

     

    Willam

     
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  • Currently Being Moderated
    Jun 8, 2012 5:20 PM   in reply to Jeff_Coatsworth

    As I recall, I abandoned snippets because you can only use them within one project. They don't work between child projects in a merged project. If they do, please let me know how to get them to work because my tests failed so I moved on.

     

    As a result, what I do is just link to the topic in the other child project. This involves right-clicking the link to the TOC topic in the published project, and copy/pasting the path in Properties - not elegant, but it works.

     
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  • Currently Being Moderated
    Jun 8, 2012 5:32 PM   in reply to namedujour

    Hi there

     

    Adobe is really good at teasing us. What I mean here is that RoboHelp 8 introduced us to a feature we know as the "Resource Manager". But it really wasn't useful. Then with RoboHelp 9 it was vastly improved and worthy of considering. (One can only hope that with RoboHelp "next", that it will finally offer an ability to sync topics. But I digress.)

     

    Anyhoo, if you are using RoboHelp 9, the Resource Manager allows you to easily synchronize Snippets across different projects.

     

    Cheers... Rick

     

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

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  • Currently Being Moderated
    Jun 11, 2012 3:27 PM   in reply to chelluvsGod

    Hi Michelle

     

    I do remember you. That class was in Atlanta, no?

     

    What about snippets do you need? Basically what you do is to open the Snippets pod (View > Pods > Snippets). Then you click File > New > Snippet and edit the snippet to look as you want. Once you have done this, you use the snippet in topics just like you would in version 7.

     

    The only real changes version 9 introduced with Snippets was the ability to organize them in the Snippets pod.

     

    Cheers... Rick

     

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks

     
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  • Currently Being Moderated
    Jul 26, 2012 7:24 AM   in reply to chelluvsGod

    I'm not sure I am following here but perhaps this explanation will help.

     

    First see the pages on merging help on my site. Many people have used that method and from my own use I know it is robust. Even Adobe's help now points to it.

     

    There the parent is really nothing more than a shell, it has no content. The common content that is always required (how to use the help, company information, whatever) goes in a child topic. That project's output is always included. Then you have child projects containing whatever you want, typically Module A, Module B and so on.

     

    In your case, if each department wants something in the "main child", then it is not going to work too well because their child project will not always be included. Dept A's help would start with how to access it, that information does not need to be in the main child.

     

    Snippets are unique to each project but you can store them in Resource Manager and pull them from there as required. Avoid snippets with paths though. Can work but can also be a bit of trouble in a merge.

     

    Does that clarify things a bit?

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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