Skip navigation
Currently Being Moderated

Can't install Adobe AIR from badge installer on Windows after AIR 3.3 updated

Jun 8, 2012 4:10 PM

Tags: #air #flash #air3.3 #flash11.3

On Windows, the badge downloard won't install AIR. When the badge is clicked, it pops up a confirmation dialog to install Adobe AIR. When you click on "yes" button, progress bar indicate Adobe AIR is being installed but when the progress bar is complete, it doesn't do anything. If you click on the badge again, same thing is repeated.

 

It doesn't look like it's isolated to my app. I've tried to download few other AIR app through badge installer and they all failed.

 

This behavior seems to line with the Flash 11.3 and AIR 3.3 roll out.

 

Anyone have any idea why this is happening and if there's any workaround around it?

 
Replies
  • Chris Campbell
    9,455 posts
    May 4, 2010
    Currently Being Moderated
    Jun 19, 2012 9:53 PM   in reply to sanggpark

    What browser and OS are you using?  Can you share this badge page with us so I can try it out?  Finally, could you please open a new bug report on this over at bugbase.adobe.com?  Please post back with the URL so that others affected can add their comments and votes.

     

    Thanks,

    Chris

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points