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run as - downloading d.e. fail

Jun 12, 2012 11:37 AM

i seem to miss the whole download ease at adobe - i try to install digital editions and i always stumble upon this little window asking me to choose the member type to run the installation as (run as) - admin or current user. nothing i choose to do seems to be working (even changed some passwords, just to be sure the ones i use are the correct ones...) help!?

442 Views   5 Replies   Latest reply: Frustrated in AZ, Jun 13, 2012 1:05 PM
 
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  • MichaelKazlow
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    1. MichaelKazlow,
    Jun 12, 2012 12:21 PM   in reply to juju.reads
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    Moved to Adobe Digital Editions

     

    Please let us know what OS you are using?

     
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  • juju.reads
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    2. juju.reads,
    Jun 12, 2012 12:37 PM   in reply to MichaelKazlow
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    it is windows 7 home premium

     
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  • Frustrated in AZ
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    3. Frustrated in AZ,
    Jun 13, 2012 5:58 AM   in reply to juju.reads
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    Your issue is with Windows 7, not Digital Editions.  Your OS is set so that

    only certain classes of users can install software.  I'm not a Win 7 guy,

    so I can't tell you what settings you should change.

     

    =============

     
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  • juju.reads
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    4. juju.reads,
    Jun 13, 2012 7:52 AM   in reply to Frustrated in AZ
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    i thought so too, but what if the only user option i have is the adobe required admin? no clue...

     
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  • Frustrated in AZ
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    5. Frustrated in AZ,
    Jun 13, 2012 1:05 PM   in reply to juju.reads
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    'Fireman Bob' posted this entry this morning:

     

    "I had this same issue. The morons at Adobe tech support went back and

    forth for 1/2 hour trying to solve this....!

     

    Here's the solution: donwload the setup.exe file, goto the file and right

    click on it and select "run as administrator". Problem solved."

     

    I am passing this on but have no way to determine if it will work for you.

    At this point, perhaps it's worth a try!

     

    ===============

     
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