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heastlund
heastlund
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Using distribute to send and receive forms.... secure or not?

Jun 14, 2012 10:02 AM

Categories: Windows Tags: #acrobat #x #pdf #pro #text #field #forms #form #pdf_forms #fields #acrobat_pro #acrobat-form #acrobat_forms #fillable #acrobat-pro #create_pdf #acrobat_10_pro #createpdf

As always I have browsed through and tried to find my answer and have not located exactly what I am looking for.  I have a PDF form that I want to distribute. When I distribute there are 3 options, the first option showing a lock which tells me it's secure when the recipient submits information back to me; the second and third do not show the lock.  I have tested them all and being the first option requires recipients to log in to adobe, I can not use that option.  Does anyone know if the manual option (#2) is secure when it's submitted back?  They are inputting personal/sensitive information so I am looking for a secure way for them to return the form.

 

I have Pro X but am saving form as PDF then editing and distributing (not using livecycle).

 

Thank you,

Heather

352 Views   5 Replies   Latest reply: George Johnson, Jun 16, 2012 9:31 AM
 
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  • George Johnson
    9,208 posts
    Aug 11, 2002
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    1. George Johnson,
    Jun 14, 2012 10:14 AM   in reply to heastlund
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    The option to submit by email is generally not secure since many (most?) people don't use or have access to a secure method for sending email. The option to submit to an internal server on your network is as secure as the server/network is.

     
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  • heastlund
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    2. heastlund,
    Jun 14, 2012 10:16 AM   in reply to George Johnson
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    I tried the 3rd server option and I couldn’t get it to send???

     

    Heather Eastlund

    Dattilo Consulting, Inc.

    DCI-Clientserv

    heastlund@dci-clientserv.com<mailto:heastlund@dci-clientserv.com>

    PH: 952-448-8800

    FX: 952-448-9886

     

     

    IMPORTANT NOTICE: Please remember to password protect all personal information including health information, birthdates, social security numbers and salaries.  If you need assistance password protecting documents, please let us know and we can email you instructions.

     

    CONFIDENTIALITY NOTICE:

    This e-mail, including attachments, may include protected health information (PHI), confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed or the individuals designated to view such information per HIPAA regulations. If the reader of this e-mail is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution or copying of this e-mail is prohibited by law. If you have received this e-mail in error please notify the sender immediately and destroy the transmitted information.

     
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  • heastlund
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    3. heastlund,
    Jun 14, 2012 11:16 AM   in reply to George Johnson
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    What about distributing it from the form using email instead of adobe?  Maybe I should see if I can distribute without them having to create a log in.  Thank you so much for your help!

     
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  • devinquent
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    4. devinquent,
    Jun 15, 2012 7:35 PM   in reply to heastlund
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    I don't have Pro X but...

     

    I have been researching this for quite some time now. I too have a form which requires sensitive personal information to be entered by users who may not be any more computer literate than filling out, saving and emailing.

     

    I tried to incorporate a button with EMAIL BACK TO... etc.

     

    The problem is, there is only one way to secure an email this way and it is using a 'security envelope' - which I am assured is not secure. Given that an emailed form may end up on minimum of 2 isp servers there is no security AND no way to apply an automated security envelope. Tried. Hard.

     

    My research has led me to believe that the only way to secure the information is to have the form accessed and filled out online.

     

    Once finished, a button on the form can be loaded with Save and Send - to a secure server -  and here is my current position...

     

    I am SURE I read somewhere early in my travels something about a 'Secure Adobe Server" which receives the form, notifies the intended recipient who then collects the form from the server for a service fee.

     

    This would resolve my form's security in that user accesses the pdf online, fills it out online and sends online.

     

    Anyone know? Heather, do you know or have you heard of this?

     

    Regards Robyn

     
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  • George Johnson
    9,208 posts
    Aug 11, 2002
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    5. George Johnson,
    Jun 16, 2012 9:31 AM   in reply to devinquent
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    Robyn,

     

    I believe what you're referring to is the option to use Acrobat.com, which is the first option mentioned by Heather.

     
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