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CMYK White Elements Don't Print

Jun 15, 2012 2:11 PM

Tags: #illustrator #error #cmyk #rgb #printing #white

I have an Illustrator CS5 logo with a tagline beneath that is converted to outlines, all in white, zero values for all four channels. There aren't any FX, graphic styles or anything applied to them, nor are there any bitmaps. They're just compound and simple paths filled with white. The logo previews in the print dialog box and prints, but the tagline below doesn't appear in either case.

 

I tried several things, like the deconstruction of the letters to simple paths, which showed everything as simple paths but  nothing came of that. I also tried coloring everything with "White2" swatch, resaving the .EPS as .AI and .PDF, changing the size of the artboard, reverting to legacy, copy/paste to a new file, etc. Finally...I tried converting the CMYK file and graphics to RGB and it all previewed/printed. What's going on?

 

I am on a MacBook Air with Lion 10.7.3. There's no print driver yet for our Canon; so I'm using a generic PostScript driver for the time being (betting this is the culprit). There are a tremendous number of print options that I don't have time to test, unless someone has insight into the problem and can direct me to the issue.

 

Thanks in advance for any and all help.

577 Views   4 Replies   Latest reply: John Danek, Jun 15, 2012 6:39 PM
 
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  • Larry G. Schneider
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    1. Larry G. Schneider,
    Jun 15, 2012 2:27 PM   in reply to vernehenzel
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    You are only going to see the white if there is a background to show it.

     
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  • vernehenzel
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    2. vernehenzel,
    Jun 15, 2012 2:34 PM   in reply to Larry G. Schneider
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    Yes. There was a drawn shape behind the logo and tagline that had color in it. I tried several different colors. The problem is that not only does the logo/tagline not print, but also it does not preview in the print dialog box. Again, I took the same exact CMYK file in which the tagline wouldn't preview/print and converted it to RGB and it did. I can send the files...

     
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  • Larry G. Schneider
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    3. Larry G. Schneider,
    Jun 15, 2012 2:59 PM   in reply to vernehenzel
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    Is the "White2" a Spot color and what happens if you turn on Overprint Preview from the View menu?

     
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  • John Danek
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    4. John Danek,
    Jun 15, 2012 6:39 PM   in reply to vernehenzel
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    Select the White elements and check Attrabutes > Overprint Fill > make sure it is de-selected ( no overprint ).

     
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