Suggestion for a possible quick temporary fix, an option to disable all warnings. Maybe that will at least help us all to keep on working for now untill a more solid solution is found. Idea?

After 2 days straight, I FIGURED IT OUT!!!! I was trying everything, especially related to font book and fonts and resetting prefs, etc...

I narrowed it down to 1 constant variable: it's happening on the 2012 macbook's, so I reset my mac and held command + R and re-installed Lion, then I DID NOT INSTALL THE UPDATE FOR THE MACBOOK 2012. Then I tried exporting a smallest file size pdf with overset text and also tried deleting a page with an object on it and BAM! No blank warning dialog and even more importantly: NO MORE CRASHES!!! Hey, I might not lose all my clients afterall!

got the good ol' warning box we all love and missed:

Again:

- power off mac and turn back on while holding down Command + R (dont do it on an external keyboard just to be safe)

- choose the re-install Lion option (I'm sure there is another way to re-install Lion, this is just the way I did it, not saying its the best or only method)

- DO NOT INSTALL MACBOOK (Mid 2012) Software Update 1.0 - THIS SCREWS ADOBE UP!

After you guys try this please let us know how your system is operating, I am noticing my macbook pro is so slow and when trying to send an email and choosing an email to reply to and attach something,etc.. each click triggers the beachball and I gotta wait a few moments..?? I'm sure we might be missing out on some good updates from not updating to the 1.0 software update....but....

So my final question is:

is this Apple's problem or Adobe's and who needs to do what here??? Why can't we all get along...

Hi

Doing the re-install the way I did doesnt even delete all your files and apps, keeps everything in tact and you dont have to re-install all your programs, even had same desktop files, etc..which I did not know Took maybe an hour and a half...not bad...I would have waited 5 if it fixed it!

I did have the update installed and turned off auto graphic switching and still had crashes...didnt help at all..

Also with the update installed,  I had to turn OFF font preview in Photoshop in order to get it to be stable for me..

thanks for continuing to look into this and hopefully Apple puts out a DIFFERENT update for the graphics as its clearly not a good update

Hi Marko,

this is not the solution for everyone. i also re installed lion (osx 10.7.4). didnt install the mid 2012 update and the bug is still there!

id crashes all the time (versions i tested: 5.0, 5.5 and 6) every version crashes.

the only stable release is 3.0 with osx 10.7.4

dont have the 4.0 for testing ...

hi pure&simple,

im using a new macbook pro with retina. and mac osx 10.7.4 . apple is also offering the mid 2012 software update 1.0.

apple told me that there is no possibility to downgrade to 10.7.3 with the new mac books cause 10.7.3 doesnt support the new intel ivy chip...

how did you install 10.7.3? with the method mentioned (cmd+r on boot) i can only install the 10.7.4 and also the apple support told me that there is no possibilty to install 10.7.3 ... *confused*

Hi

When I re-installed Lion using cmnd+r, it set me up with 10.7.3...I think when you install that software update 1.0 for macbook pro, it THEN updates to 10.7.4?...I am running new Macbook pro 15" mid 2012 (non retina). So not sure why Apple said its not possible, cuz here is screen shot of what IS possible

I spent > 3 hours on Adobe phone support (on my dime) until they said they will need to escalate and call me back within an hour (asked for my number). 4 days later and nobody called. This is unacceptable. Adobe, I spent a fortune on InDesign and it is not working. What's going on?

FYI - I have an outstanding case with Adobe regarding InDesign crashing anytime a warning message is presented by the application. I've had it happen numerous way (PDF export, Packing, Page Deletion). In all cases a blank warning message pops up very briefly and then the application crashes. The solution I've found is to find a work around in each instance that would not trigger the warning message. If I can avoid the warning messages I've had no crashes.

My case has been elevated to the 2nd level of engineers and I spoke to one directly about this. They acknolwedge and know about the issue and say that they believe it is specifically realted to OS 10.7.4 and it only occurs when it's being run on new hardware that was recently released (I'm a new 2012 MacBook Air).

Not working here either. new 2012 macbook air. Tried the fix mentioned and the recovery partition (cmd + r) installed 10.7.4 it did say that is was downloading components so I guess its always going to download the most resent one and install that. which is kind of irritating. haven't installed any of the updates and it still crashes when I try to export a PDF.

Would be nice to have some info from adobe on this. how long is it going to take to fix. Do I have to go back to CS4 on a 7 year old macbook? Because this small bug renders indesign useless!

Not your fualt. I have no idea how to install 10.7.3. I can't remember what version it came installed with.

I didnt install the update and I find my Macbook air is running a lot hotter. I dont think the 1.0 update is the issue as I am still getting the same problem. So it must be an issue with 10.7.4. Just imagine the fun when 10.8 is released.

I have one of the new Mid 2012 MacBook Pros.  I to am having this crashing issue, but only on my two new macbook pros.  However my other older lion (pre update 1.0) and older are not having any issues.  So when could we expect a patch to fix this issue. 

Thanks,

Jason

Mine is also with the brand new Air with 10.7.4. I removed all errors in preflight and seem to be able to export to IDML, EPS, and print PDF but crashes immediately when exporting interactive PDF, so maybe there's a warning box specific to that export. But I do briefly see a warning box pop up before getting the Indesign crash notification.

Question for Adobe: Is there any way to temporarily disable all warning dialog boxes to prevent crashing?

I know this is not a good long-term solution, but i have to get some work done, and this issue is making it impossible.

I cant rollback as well. It causes a lot of other problems, and because of this bug in the first place I am supremely behind at work. Having to work on this machine and then drag and drop to PDF on the old.

Adobe and Apple really must get this resolved and soon.

Will this be a problem once Mountain Lion is released?  Or will there be more issues?

I saw on a Mountain Lion developers thread that they were getting all the same crashes. That is how I learned about holding down the Option key to prevent some of the crashing. The option key does not prevent crashing when exporting to a PDF. So to answer your question, yes this is happening on current OS, and on the developer's testing Mountain Lion. This is an alarming problem that frankly I can not believe Adobe is not more concerned about.

FYI, there is no way someone at the Apple store would even know about this. They do not troubleshoot other company's software. Adobe and Apple hate each other, so when you bought your computer there was no way an Apple store employee could advise you about this problem. Honestly, Apple store employees are worthless. User forums is the best place to go to research issues with new hardware and software before purchasing.

This is Adobe's bug to fix. If that means sucking it up and talking to Apple developers so be it, but designers are both companies original tribe. You lose our respect and you have problems. Telling us to rollback is not a solution.

Release an update with a fix. End of story.