Skip navigation
pk4ut
pk4ut
Currently Being Moderated

New applications show to already be installed

Jun 15, 2012 4:40 PM

Tags: #problem #application #manager #download #installed

I'm in Adobe Application Manager for the first time, ready to install applications for Adobe's Creative Suite.

 

Dreamweaver, Fireworks, Illustrator and InDesign, however, are all listed as "installed." Because "installed" is grayed out, I can't do anything about it.

 

How do I reset the Application Manager to let me make the installations?

 

NOTE:  I ran a trial on the four applications in question, but I did a clean uninstall when the trial period was over.

 

Help

 

Thanks

503 Views   2 Replies   Latest reply: Rolfwendlandt, Jun 16, 2012 5:48 AM
 
Replies
  • Manish-Sharma
    Currently Being Moderated
    1. Manish-Sharma,
    Jun 15, 2012 9:04 PM   in reply to pk4ut
    Report

    I think they haven't been uninstalled properly.

     

    Run the cleaner tool and then check in the AAM.

     

    the link for cleaner tool ;- www.adobe.com/support/contact/cscleanertool.html

     
    |
    Mark as:
  • Rolfwendlandt
    Currently Being Moderated
    2. Rolfwendlandt,
    Jun 16, 2012 5:48 AM   in reply to Manish-Sharma
    Report

    Guten Tag,

    nachdem dreamweaver programm eröffnet worden ist, erscheint auf dem Bildschirm Fehler.

    Ich möchte mit dem Pearl bearbeiten.

    Was muss ich machen?

    Mit freundlichem Gruß

    Rolf Wendlandt

    rolf.wendlandt@gebdolm.de

     

     

     

    DWPerl.gif

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points