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"Account with the same email already exists" but can't retrieve/reset password.

Jun 16, 2012 11:36 AM

When BC first came out a while ago, I remember opening up a trial account. But now, as a full fledge subscriber of the Creative Cloud, it tells me that an account with the same email address already exists but my email is not recognized when I go to reset the password.  I need to reconcile this. Thanks.


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