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CS6 E Bridge Slow to load thumbnails, 'building criteria'

Jun 17, 2012 6:04 AM

Tags: #photoshop #bridge #cache #cs6 #bridge_cs6 #very_slow

When Bridge opens on the folder it was last opened/closed in, it takes a long time to load, constantly 'building criteria' as if all the images are newly imported. I've searched the forums, have tried all the tweaks and settings, but it's still iceberg slow.  Bridge CS5 is noticeably quicker, as if the cache info is being read immediately. CS6 is behaving as if the cache file has been deleted. It hasn't. I have tried the "flush the cache" to see if maybe it's corrupted. No joy. I have boosted cache size. No joy. I've compacted, automatically exported cache to folders, everything... Nothing seems to fix the snail slowness.

 

All Adobe updates have been applied.

 

i7-2600s @2.80GHz

8 gb DDRw ram

Nvidia GeForce GT420 1gb DDR3

6+ tbs hd space.

 
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  • Currently Being Moderated
    Jun 17, 2012 10:28 AM   in reply to SandraChung

    I noticed the same thing with mine and the default setting was for HQ and generate 100% previews.  Changed to embedded like I have in CS5 and still seems a little slower to build cache.

     

    What thumbnail settings do you use?  In cache preferences do you have any of the options checked?  I don't.

     
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  • Currently Being Moderated
    Jun 17, 2012 6:02 PM   in reply to SandraChung

    You did not say what you are using for thumbnails.  This is the option in toolbar below the word filmstrip.  Choice of Embedded, and HQ options.

     

    THe size of the thumbnails on the screen has nothing to do with it.

     

    When you open a folder do you wait for the spinning arrow in the lower left corner to stop?  If not you have not fulling indexed the folder.

     
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  • Currently Being Moderated
    Jun 17, 2012 6:41 PM   in reply to SandraChung

    Not sure if we are looking at same thing.

     

    I open a new unindexed folder of 700 jpeg pictures.  In lower left corner  it says 700 items (700 thumbnail extractions) and the arrow spins as extractions counted down to zero.  Takes about 12 seconds.  Video files take longer.  I am using Embedded thumbnals and 100% previews is not checked.

     

    Don't know what this "building Criteria" is or where you see it.  On my screen "right above it" would be in the folders panel.

     
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  • Currently Being Moderated
    Jun 17, 2012 7:12 PM   in reply to SandraChung

    OK, again not sure what the "building critera" is all about.  Have not seen that on my system.  Perhaps it has something to do with raw images.  That could be the slowdown.  But not sure if that is the reason it has to rebuild each time.

     

    One issue at a time I guess.  Lets figure out the loading time first.

     

    Do you have a folder that just has jpeg that you could try?

     
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  • Currently Being Moderated
    Jun 17, 2012 8:29 PM   in reply to SandraChung

    Well I am stumped.  You must be doing something different in CS5 than in CS6.

     

    Do you have the option checked to export cache to folders checked.

     

    Look closely at what CS5 does and CS6.  Go to Tools/cache/ purge cache for the above folder.  When it re-indexes in CS5 does it say "building criteria"?  

     

    Try same with CS6 and see if you can spot difference.  Remember CS6 and CS5 use different cache.

     
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  • Currently Being Moderated
    Jun 18, 2012 6:47 AM   in reply to SandraChung

    Here is a link from 2009 with the same problem you are seeing.  http://forums.adobe.com/thread/310547

     

    They also used a Cannon, but alas there is no posted solution so don't know if problem ever solved.

     
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  • Currently Being Moderated
    Jun 18, 2012 8:30 AM   in reply to SandraChung

    You might send a note by Personal Mail (in Your Stuff above) to the OP and see if the resolved issue.

     

    I just don't get the "building criteria" as I have purged several folders and have never seen that message.  I use NEF raw images. 

     

    If it is tied to raw images ACR 7.x uses a different profile that previous versions of ACR.  Perhaps there is a bug that affects Cannon.  If so perhaps someone else with Cannon will weigh in.  But to confuse the issue I had you select a folder with just jpegs and you still had "building criteria".  Did you adjust any of these images with ACR?

     

    It is also confusing as you say CS5 also has "building criteria".  Like I say I have never seen it.  Might try a web search and see if you can find out why Bridge does this.

     

    Post back if you find cause and solution.

     
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  • Currently Being Moderated
    Jun 20, 2012 7:29 PM   in reply to Curt Y

    Just wanted to add that I also get this "building criteria" message in a black bubble as I wait for my files to appear. Never used to happen before in the previous versions I've had, including the CS6 Beta.

     
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  • Currently Being Moderated
    Jun 20, 2012 7:45 PM   in reply to SandraChung

    It's definitely a Bridge issue, and for me it started in CS6. I also can't view my photos in full screen mode, either with the space bar or menu bar command. Very frustrating.

     
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  • Currently Being Moderated
    Jun 21, 2012 1:39 AM   in reply to SandraChung

    I think that "Building Criteria" is just Bridge 'collecting' all the different metadata from each image in the folder in order to building up the filter lists. If I select thousands of images, Building Criteria can take quite a long time, but is usually only a matter of seconds for a few hundred images, in CS5 or CS6. I usually select the Collections and Metadata panels, in order to hide the Filter and Keywords panels. I find that things happen faster with these panels hidden.

     

    Smaller thumbnails seem to make a faster system, and certain raw defaults will slow things down.

     

    I don't think it makes any difference to Building Criteria if the folder has already been indexed. I reckon that filter criteria is probably built 'on the fly', although it's possible that a copy of some of the metadata is kept in the Bridge database.

     

    Working on this premise, it's possible that the problem is related to CS6 Bridge's ability to parse metadata from large numbers of files. On my system it's fine, so I'd suggest that there is something unusual about your setup. Here's a few things worth checking:

     

    1. if your raw files are taking a long time to generate previews/thumbnails, consider setting 0 noise reduction in your defaults and maybe disabling lens corrections by default. ACR7 is slower than ACR6.

    2. make sure your CS6 cache is located on a defragged partition.

    3. Don't generate 100% previews by default, but allow them to be saved if necessary.

    4. there is a known bug with layered TIFFs causing havoc with Bridge CS6

     

    Bridge CS6 uses a different database system to CS5. This may be part of the problem. Try disabling your anti-virus to see if this is affecting operation of the program.

     

    Have you tried both 32-bit and 64-bit Bridge? Is there any difference?

     
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  • Currently Being Moderated
    Jun 21, 2012 3:00 AM   in reply to SandraChung

    Apologies. I didn't read every word; I have work to do. No more suggestions.

     
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  • Currently Being Moderated
    Jul 6, 2012 11:23 PM   in reply to SandraChung

    I'm having this problem too. I'm using both Bridge CS6 32-bit and 64-bit (latest updates) on this rig:

    Windows 7 64-bit

    24GB Ram

    Core i7 960

    ATI Firepro v5800

     

     

     

     

    Bridge CS6 is extremely slow when opening folders i've already cached, trying to use spacebar to go to fullscreen, right-clicking files...basically all the time!

     

     

    I've reverted back to Bridge CS5.1 for now, i'm using the exact same settings between the two, but CS5.1 is extremely quick and reliable.

     

    Very Dissapointed!

     

     

     

    AS a side-note: I've found that Bridge CS6 64-bit does not create correct thumbnails or previews for Images & Videos that have an embedded alpha channel. 32-bit CS6 version is fine.

     
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  • Currently Being Moderated
    Jul 7, 2012 4:05 AM   in reply to SandraChung

    AnysiaC wrote:

     

    …until Adobe answers me, or someone here on the forums comes up with a viable solution…

     

    If there's anything we have come to learn during years of reading this forum, that lesson is that Bridge does not get the attention and resources from Adobe that it so badly needs.

     

    When Adobe launched Lightroom, it became apparent that Bridge would be further relegated to the back burner.

     

    Up until this version, CS6, the worst version of Bridge had been the one that came with CS3.

     

    What I'm trying to tell you is don't hold your breath waiting for Adobe to respond in a meaningful way.

     
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  • Currently Being Moderated
    Sep 20, 2012 12:42 PM   in reply to SandraChung

    I've had the same problem for a year or two now. Bridge CS6 (& CS4 before that) ridiculously slow, thinking its building thumbnails, when they are already there in exported cache. (Win 7/64, 24Gb RAM)

     

    Open Bridge and everything is quick and instant. however, navigate to another folder you've regularly uised prior, which you know has cache built, 99% of the time it balks/stalls with spinning wheels, like its building cache over again. though it never appears to finish that.  BUT if you close bridge while on this stalled folder, then re-open, it immediately recognises the existing cache and all previews are present. Bingo. That is my sad work-around at present. choose new folder. close bridge. reopen.

     

    Yes, all cache is stored and exported to folders.

     

    I've given up on Adobe ever fixing this. Been looking for an answer for 3 years now, but they just don't care or read the problems people are having. Give us your money and go away seems to be their answer.

     
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  • Currently Being Moderated
    Oct 2, 2012 4:19 PM   in reply to SandraChung

    Hi Sandra,

     

    This may or not be connected, but I too had Bridge CS6 begin to run like a snail, with all the problems you mentioned, and "white screen" (not responding), minutes instead of seconds to display thumbnails. Then,.... I noticed I had a video (CD) in my onboard DVD/CD, and that the access light was going crazy.

     

    Removed the video, and bingo, all problems dissappeared. Put another CD with just files, not video, and problems reappeared.

     

    Don't know if there is a way to exclude DVD/CD drives from the indexing function, but for now, Bridge CS6 is running as fast as when first installed.

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Oct 3, 2012 2:45 AM   in reply to SandraChung

    I could understand the glacial slowness if the beta version had also been so slow. Or if CS5 Bridge was also as slow.

     

     

    Did not read this whole (long) thread but in general when a previous version of Bridge did work faster then the following this almost certainly is related to your system itself.

     

    While building criteria in filter panel has a mind of its own and especially when opening a second window to fast (when first window is just finished caching or building filter panel) it may take ages. closing this window and open a new one usually succeeds.

     

    However when this always takes a long time the problem seems related to the cache (most Bridge problems are...)

     

    Purging cache using preferences or menu commands is not always the correct solution. Using Bridge CS5 and PS CS6 is also not the perfect solution.

     

    If you can spare the time you should consider a proper back up of custom settings, actions tools, keywords, templates etc. and a complete reinstall.

     

    I don't have the correct info for Windows and searching on Adobe.com isn't easy anymore. Here are some old Knowledge base articles (it's about CS4 but changes are locations are still the same)

     

    http://helpx.adobe.com/photoshop/kb/move-actions-presets-workspaces-ph otoshop.html

     

    http://helpx.adobe.com/photoshop/kb/preference-file-functions-names-lo cations-1.html

     

    and also read about the Adobe Cleaner Tool and decide if this is an option for you.

     

    http://www.adobe.com/support/contact/cscleanertool.html

     

    If you decide to reinstall:

    Deactivate the software and use the official uninstaller that comes with the application itself and then use the clean tool for Adobe:

     

    Double check if your Cache folder has been deleted (I'm on Mac, don't know the location for Windows but on Mac it is in the user library caches folder)

     

    Install CS6 again. Obvious you have to set your custom preferences again and also need to recache your files but if you have a main folder with many subfolders containing the files just select the main folder and in the menu View select 'show items for subfolders' and let it do it's caching overnight.

     

    In my experience every new version of CS has been faster and more stable (well, except the disaster CS3 version for Bridge...) then its predecessor.

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Oct 3, 2012 3:39 AM   in reply to SandraChung

    I know the easiest thing is to to blame the user, or the user's computer set up, but sorry, you're way off.

     

     

    Maybe I did not express my self well and sorry you feel offended.

     

    I only wanted to point to your system as in the way of some old files or prefs or cache interfering with each other, not to blame you but just pointing to the possible way your problem might lie.

     

    Also said, I'm on Mac and no next to nothing about PC. I leave it to the PC experts.

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Oct 3, 2012 4:35 AM   in reply to SandraChung

    ones who didn't use the previous version, just accept the slowness as normal.

     

     

    Well, that was my point, it is not normal behavior for Bridge CS6 to be slow, for me it works faster then CS5 on a Mac

    Via iPhone

    Regards

    Omke

     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    Oct 3, 2012 7:45 AM   in reply to SandraChung

    One other thought, you state to also have tried with export cache.

     

    For me the option to export cache when possible has always resulted in a warning message with 'problem writing CacheT' and I have never used it since long (by default it is set to off in the preferences).

     

    The fact that every cycle of Bridge uses different cache type or method also did not help to convince me of the pro's of writing cache to folders. If I have to look shortly I prefer the 'prefer embedded' quality option that provides visible thumbnail, just good enough to find what you are looking for.

     

    So now I wonder if you still have left some cache and old cache files in this folder that might be causing your problems in speed.

     

    If you look at a problem folder and choose show hidden files in the menu view this will reveal all files, including cache files in the folder itself.

     

    Since you use CR2 there will also appear a lot of XMP side car files for the raw files but especially look for files with a blank document icon showing.

     

    Can you tell what different hidden files are showing?

     
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  • Currently Being Moderated
    Oct 3, 2012 10:39 AM   in reply to SandraChung

    I believe the issue discussed here is related to a Bridge CS6 re-caching problem I first reported in this thread:

    http://forums.adobe.com/message/4421310#4421310

     

     

    And claimed it still exists after the latest (and first) update here:

    http://forums.adobe.com/message/4739441#4739441

     

     

    My tests indicated the re-caching problem was caused only by layered tif files. Yet the OP of this discussion implies that there may be other causes, i.e., other file types that cause the re-caching, but I'm not sure. For the OP, can you verify that your system repeatedly re-caches or rebuilds criteria on a folder of jpeg only images.

     
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  • Currently Being Moderated
    Oct 18, 2012 4:49 PM   in reply to SandraChung

    Has anyone found a solution to this miserable mess? I'm about ready to uninstall all CS6 before I loose my temper and accidently put my hand through my nice Cinema Display! 

     

    PSD, if I ope more than 10 files at once, I'm asking for it, even 1mb files.

    InDesign? Good grief! I feel like I've never used the damn program before and I've been using for years and years.

    Bridge? Its just miserable.

     
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  • Currently Being Moderated
    Oct 19, 2012 12:50 AM   in reply to SandraChung

    SandraChung wrote:

     

    ...Adobe just doesn't care. They have our money, we just get to put up with it.

     

     

    That's a succinct and accurate description of reality.

     
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