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Missing MPEG-2 Codec even after installing 6.0.1 update Mac

Jun 18, 2012 1:15 PM

When I installed CS6, the Mpeg-2 codec was never installed in Media Encoder. I found a note on the web to install the 6.0.1 update for AME, but even after doing that, there still is no MPEG-2 codecs available.

Any of the presets that encode for DVD will fail with an error.

 

Is there a fix?

 
Replies
  • Currently Being Moderated
    Jun 19, 2012 3:40 PM   in reply to bhorv67

    What CS6 suite did you install?  Certain suites and products install a limited list of export formats for AME, for example Flash Pro or the Design & Web suite.  If you have Premiere CS6 you should have a full list of exporters tho', including MPEG-2.  If that's the case, make sure you also update Premiere to 6.0.1.

     

    If uninstalling and reinstalling CS6 doesn't work, you may want to check if there are any pre-release versions of Adobe products on your system and uninstall those, and also try running these cleaning scripts.

     

    BTW, other users have reported problems with missing exporters, here one thread with a workaround that has helped...

     
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  • Currently Being Moderated
    Jun 20, 2012 12:01 AM   in reply to bhorv67

    One easier step to try before uninstall and re-install is to deactivate (under help menu) PPro, reboot the system, launch PPro again, it won't let you in most likely, start AME which will also probably not launch because of deactivation.  Now reboot machine again, go back into PPro, re-activate PPro with your serial number, close PPro and start AME.  check both and see if missing MPEG2 codec is there now.  This is obviously licensing issue.  AME is dependent on PPro or suite for its licensing . So I'm hoping that deactivating and re-activating PPro will resolve this issue.

     
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  • Currently Being Moderated
    Jun 25, 2012 9:46 PM   in reply to Nariman Sodeifi

    Requesting the users who are facing this problem to please  help us by mailing the amt3.log and oobelib.log form your /tmp folder (mac) or %temp% folder (win).

     

    Please mail it to amrita@adobe.com since its difficult to view it on a forum.

     
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