Adobe Community: download

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1. Pat Willener,

Jun 18, 2012 9:28 PM in reply to russty263

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How does "microsoft" say that - what message do you get?

Assuming that you are on Windows, download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-pr oblems-flash-player-windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.

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2. Pat Willener,

Jun 18, 2012 9:29 PM in reply to russty263

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[topic moved to Flash Player forum]

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3. russty263,

Jun 19, 2012 7:06 AM in reply to Pat Willener

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i started having this trouble when i went to windows 9 browser. every thing is in my control panel as before it is not reading it. my norton anti. is saying the file is good to redownload. when i hit download, at the bottom windows firewall says it is not safe can't download. i have looked every where can not find a place to shut it off.

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4. Pat Willener,

Jun 19, 2012 5:56 PM in reply to russty263

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russty263 wrote:

when i hit download, at the bottom windows firewall says it is not safe can't download.

That happens with the link I gave you in my earlier post?

Can you post a screenshot of that firewall message?

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5. russty263,

Jun 20, 2012 8:22 AM in reply to Pat Willener

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i cxan't show you a screenshot it comes up out side everything i tried but it will not take it. in a small box at bottom norton says that it is safe when i hit install it comes up windows says it is not safe and will not download and that is that. i look in control panel i have the latest adobe download and also java but when i scan java it comes up not installed.

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Installing Flash Player

download

Jun 18, 2012 2:01 PM

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