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Disappearing Pantone swatches when using only percentages of the swatch

Jun 19, 2012 2:24 AM

Tags: #illustrator #problem #color #adobe #bug #pantone #cs6 #swatch_percentages #select_unused #disappearing_swatch

Hi I've come across something what might be a bug in Illustrator CS6..

Here's the thing.. I've made a design in Ai CS6 (with colorspace) and have used several Pantone swatches.

From a few Pantone colors I have used only a percentage of the color, for example the design consists of: 75% of Pantone 485 C, 32% of Pantone 1345 C and 100% of Pantone 154 C.

In the process of the design I have used several other Pantone colors which are not used in the final design, but they are still in the Swatch tab/list.

So when you click on the triangle (upper right corner) > "Select All Unused..", the Pantone colors that are only used as percentages (Pantone 485 C & Pantone 1345 C in the example) are being selected as "Unused" ?!

I have been using Ai CS4 before this version and in that version this wasn't a problem.

I could you percentages of Pantone colors without the swatch being selected as "Unused".

I really don't want to manual delete every unused swatch by dragging it into the trash bin.

It would be such a time wasting handling.

This is really inconvenient as I am working for a print and design company and need to save the Pantone colors that are used in the design, even if they are only a percentage of the Pantone swatch.

Could someone please explain to me why or what the reason is that this is happening..

Did I miss something?

Thanks!

4142 Views 4 Replies Latest reply: @iKitty, Jul 30, 2012 10:29 AM

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1. Wade_Zimmerman,

Jun 19, 2012 4:43 AM in reply to Robert_Geerst

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When you created the tint of the Pantone color did you make that a swatch? Or did you just leave it as it was?

If you did then they should remain, but if you just changed the tint but did not save it as a swatch then the pms color is not longer being used since it is a specific tint. At least that is how it seems to be working.

I have to agree with you that you are still using the PMS color and it shoulld remain without the necessity of making a swatch, even if making a swatch of each tint is a good idea.

I would say it is a bug and should be reported as such. You cn do that here:

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

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2. Robert_Geerst,

Jun 19, 2012 6:06 AM in reply to Wade_Zimmerman

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I've tried both before submitting the post here, but neither worked sadly..
So as you suggested I have submitted a bug report on this matter.

Thank you Wade for your input and information.

Hopefully this will be fixed in the next update

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3. Wade_Zimmerman,

Jun 19, 2012 8:42 AM in reply to Robert_Geerst

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Actually the first time I tried it I thought making the tint as new swatches work but when I tried it again and selected unused swatches that part worked but when I deleted the selected swatches it deleted all the swatches except balck and white?

This is a terrible bug. Actualy the whole color thing seems broken I do not know who tested this but it appears no one bothered to test it at all.

I find if I now select a tint percentage of a spot color and then select another spot clolor for another object the swatch of the next spot color is set to the same tint value?

I don't know how this got past anyone. But a point release has to be put up real quick.

It is great that you pointed this out.

I myself seldom use spot colors. I never would have seen it. I usually am pretty sure which color I want.

I think a lot of people who use spot colors las you do will find impossible to use Illustrator CS 6 for this reason.

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4. @iKitty,

Jul 30, 2012 10:29 AM in reply to Robert_Geerst

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Hello! For everyone that even after doing all of the suggestions we could find online, I finally figured it out

If you have FontExplorer Pro installed, then the plugins are the ones at fault. They released an update (that I still haven't been able to install since it gives me an error when doing so) but this are the listed bugs that were fixed:

Plugin Version for Illustrator CS 5, 5.1 and CS6
Color swatches are now correctly displayed and no longer produce an empty window.
Fixed a problem which prevented linked files from being shown or placed in an Illustrator document.
Resolved an issue which sporadically caused Illustrator to crash during font activation Font activation did not occur when document names contained an umlaut character (Ä Ö Ü)

Hope this sheds some light on this frustrating issue! I tweeted Linotype (@Linotype_com) so if anyone wants to follow them or myself @iKitty I'll be RT their answer or update when I am successful updating them.

So in the meantime, just disable the plugins and everything should be ok.

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