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Scanning error

Jun 19, 2012 5:25 PM

Just upgraded to Acrobat X Pro. I am trying to scan my first document off of my HP 2840 and immediately get this error "This operation is not allowed, since scanning is in progress" Support tells me it is a printer was working just fine until I upgraded. I am running windows 7

  • Currently Being Moderated
    Jun 22, 2012 6:41 AM   in reply to dcantu

    If you can, try creating a new Windows user profile to see if something from the v9 install that might have been leftover is creating the problem.

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