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Lane McMullen
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PDF Portfolio Displays Previous PDF

Jun 20, 2012 12:21 PM

Categories: Windows Tags: #pdf_portfolio #view_portfolio

I am having an issue on multiple computers running Windows 7, 32-bit SP1 and Adobe Acrobat 10.1.3 Pro. After creating a PDF portfolio with multiple PDF documents within it, and using the Grid layout I am able to see the individual PDF documents without any problem. Each of the documents contained within the portfolio has between 5-10 pages originally created from Excel 2010. If I open Document1 for example and scroll through the pages, everything looks just fine. If I then close that document and open Document2 and start scrolling, page 2 from Document1 will display even though the title of the document that is being viewed is Document2. It seems as though Acrobat is remembering or caching the previous document that was viewed and not closing it or something. If I then open document 6 for example and start scrolling, page 2 from Document2 will then display. This seems to happen only when using the Grid layout. If I scroll all the way to the bottom of the document and then back to the top, the correct pages then display and “refresh”. Has anyone else had this happen when using the Grid layout in a Portfolio? Any ideas on how to correct this?

251 Views   2 Replies   Latest reply: Lane McMullen, Jun 21, 2012 7:00 AM
 
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  • Dave Merchant
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    1. Dave Merchant,
    Jun 20, 2012 11:51 PM   in reply to Lane McMullen
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    Not seen that effect, but it may be cured by turning off the local page cache (preferences > page display) and/or 2D hardware acceleration. If either of those help, please file a bug report.

     
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  • Lane McMullen
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    2. Lane McMullen,
    Jun 21, 2012 7:00 AM   in reply to Dave Merchant
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    Dave,

     

    Thanks for getting back to me, unfortunately after disabling those settings the issue still remains. I will however complete a bug report and go from there. Thanks again.

     
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