Acrobat crashes every time - click create, PDF from scanner, next select one such as "custom scan" and bye-bye Acrobat (message is Acrobat has stopped working).
Just bought the 8600 all-in-one which is wireless in the network. Another computer, also running Acrobat X works just fine.
Windows 7 Home Premium (64 bit)
Acrobat 9.5 and X (both crash)
Scanner software up-to-date
Acrobat software up-to-date
Have did the uninstall/reinstall of Acrobat and HP - no luck
Can scan via HP software and printer panel
Just does not work with Acrobat
Computer and Acrobat 9.5 was scanning just fine with HP 7200 - bought 8600, installed and troubles began. I uninstalled 9.5 and installed Acrobat X and it still crashes.
I am thinking there must be some conflict between the new and old printers (I uninstalled old - something left over?) but do not know where to look. Help!
Did you have any luck with fixing this issue? I am having the same issue with an HP Scanner and Acrobat X on my new computer running Windows 7.
The Windows Fax and Scan utility works. I got Acrobat to initiate the scan, but then it crashes everytime.