There are two FlashPlayer_*.exe processes under normal circumstances. One is a thin broker layer, and the other is the low-privilege process that actually renders the Flash content. They *should* close after you exit Firefox. If you're curious about the details on the implementation and the reasoning behind it, this is a great resource: http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mod e-for-firefox.html
I have observed that in some situatons, you can get into a state where the browser has exited, but we don't shut down. I've seen that sometimes firefox.exe exits, but plugin-container.exe and FlashPlayer_*.exe are hanging out -- sometimes it's just one or both FlashPlayer_*.exe processes. Those failure states are probably distinct problems, but the net result is that it's possible to get into a state where we have an orphaned process hanging out.
One you re-launch the browser, we spin up a new broker and player process, so you see the active ones and the orphaned one. You should only ever see the two processes under normal operation.
I don't have a consistent set of reproduction steps for this problem. If anyone does, I'd definitely like to hear about them.
I've filed the following bug to see if we can implement some proactive mitigations for this in the short-term:
https://bugbase.adobe.com/index.cfm?event=bug&id=3265588 - FlashPlayer_*.exe Processes can be orphaned after Firefox.exe process exits
I have the same the same problem, but in my case the version is 11.3.300.262,
I observed that everytime i navigate through a video the memory usage increases by 5MB or more, every click on the navigation bar of the flash player causes memory to increase the plugin crashes.
The max memory that i have seen it using is about 900MB, but most of time it stops at around 700MB to 800MB
My computer has a 1.7 core 2 duo processor with 4gb of memory on a Windows 7 32-bit system, the explorer i use is FIrefox 13.0.
Hope this can help to identify the problem.
Unless the memory is not released when you close your browser, this sounds like normal operation. All software on your computer consumes memory when in operation.
I'm unclear on what you mean by "the navigation bar of Flash Player".
The memory is releasing when you close the browser.
I went back to plugin 11.2 in Firefox. If I play a flash based game the plugin container process opens, when I stop playing the game, plugin container process closes.
This is not happening using 11.3 plugin on FF.
I too have seen an excessive amount of memory leaked by this version. I have 2gb of Ram, and flash uses 450mb on a single tab in firefox. The 11.2 plugin rarely exceeded 200mb. The facebook application is hidden chronicals. It is true that when I close the tab, the memory is released to the system. However, it is next to impossible to play the game when flash uses this much ram.
My system overhead uses 38% ram (778mb)
Add this to Firefofox with 1 tab on hidden chronicals uses between 8-9% ram (170mb)
Flash plugin uses 22% ram (450mb and climbing)
I downloaded a 3rd party memory cleaner, and set the program to purge the memory when it reaches 65% in use. This causes flash to purge 2/3 of its leaked memory. At this point the system becomes usable again!
Seeing as this is an ongoing, and unresolved issue with Flash, it is my recomendation to add a configurable option that limits the amount of ram the plugin uses. Add this tab to the global settings so the end users can better manage their pc's memory.
If you need to see a working example, I would be willing to do a webex with adobe's support.
I'd definitely recommend creating a new bug report on this at bugbase.adobe.com. Please be as descriptive as possible with the steps to reproduce and the results that you are seeing. Once completed, please post back with the bug URL or number so that others affected can add their votes and comments.
What's sad is that I got a Flash Update yesterday, but it doesn't tell you it's for the Flash Plugin. So I updated and now I'm stuck with the latest Flash 11.3.300.270.
I wanted to go back to 11.2 plug in but it seems to have been pulled from sites like FileHippo.
Also find it funny that 11.3.300.270 was given to us as an update, but yet Adobe site itself still lists .268 as the latest build. What gives?
You can find previous versions of Flash Player on our Archive page. However, when downgrading I suggest reviewing the notes in this FAQ first:
11.3.300.270 was indeed a unique release, if you are interested in why it wasn't available on http://get.adobe.com/flashplayer please see this announcement post:
However, we released 11.3.300.271 today to fix a security issue, and this build should be available everywhere:
Thank you for the explanation Chris.
I sure hope this update solves some issues.
I play games on FB, usually using FF, but 1 of the games (Treasure Island) I'm having to use Chrome because the graphics are messed up on FF.
Well, Flash .271 has solved no issues. As a matter of fact my Firefox has started crashing again as it did like 2 Flash builds ago.
Most all my games on FB the graphics are bad and choppy.
I'm having to use Chrome for FB.
Not sure what Adobe is trying to do, but Flash 11.3, especially the plugin has gone from ok to worse since it went from 11.2 to 11.3.
Adobe really needs to look into these issues.
Have you given our Flash Player 11.4 beta 2 a try? If you install it, give it a few hours and it should update automatically to our latest beta (which is more recent than beta 2.)
Thank you Chris.
I managed to download the non IE build of 11.4 Beta 2 and I see an improvement in game play so far. Still have to give it a run for its money.
I can't use the 11.4 Beta 2 (IE) because there seems to be issues with it and our AOL Beta Chatroom on the AOL 9.7 client. And since I'm an AOL Beta Tester I can't not use the chatroom.
I see at least three different issues here:
Here are my finding this far:
Case 1: Decreased overall performance when Flash or any other UVD application is running
Case 2: Increaseed use of memory
Case 3: Flash 11.3 and 11.4 delivering reduced overall browser performance
I'll test later today the most recent beta [Checked: No Beta versions available].
For Case1: See further details in http://techlogon.com/2011/08/11/shockwave-flash-crashes-in-google-chro me/
I seem to have this problem too. I didn't know it was flash causing it untill recently. Whenever i'm watching something in flash, it starts to hog up all my computers memory (up to 2.5 GB) . I've tried using IE, Firefox, WaterFox and Chrome and every time the behaviour is the same. I've uninstalled all Adobe products and reinstalled just Flash and getting the same problem. Please help.... only way I can surf the web right now is without flash enabled.
Appreciate you help.
This behavior is mostly likely content specific.
Can you point me to the URLs that exhibit this behavior?
Also, are you browsing the web with a single tab, or lots of simultaneous tabs? Each tab consumes resources.
example sites are : http://www.secondgeargames.com/word-bubbles-for-kids and anything on youtube (http://www.youtube.com/watch?v=X3ZrLDm_cXc&feature=g-vrec)
I don't think it's content related, because my work laptop (32 bit Windows XP) doesn't have this problem. It happens on my home computer which is 64bit.
I'm browsing in single tab when it happens.
I saw the same thing in Firefox 17 with Flash Player 11.5.502.110 yesterday. I ran performance monitor with 30-second samples for a couple hours and did not see any net gain in memory over time.
I'd make two recommendations:
1.) Upgrade to the latest available Flash Player, which you can get from here: http://get.adobe.com/flashplayer
2.) Upgrade to the latest available version of your browser.
If you continue to see this behavior, please let us know. Be specific about the player, browser and OS versions you're using. If this is a problem, we definitely want to address it; however, we need enough information to reproduce it.
Sorry for restarting this but I am seeing spikes in excess of 1million K for one of the flashplayer plugins when I am on duelingnetwork.com, this is a recent issue on the most recent flash player 11.5.something and I am on Firefox 17.0, using windows 7 64-bit.
On google chrome one of the google chrome proccesses climbs up steadily until it reaches around the million mark and it crashes (Flashplayer, google chrome insists). Is this a flash player problem or the problem of the website, once again though this is a recent issue.
Please and thank you
P.s In the time taken to write this post (wth dueling network idle in the background) flashplayer has climed from 93000k to 211000k
I'm seeing the same issue on Google Chrome with the latest Flash.
Even if you are multitasking on another brower and Chrome is sitting there idle, you go back to Chrome and it's frozen.
You close Chrome and as you do you see the Flash crash screen in the background.
Unfortunately, I'm stuck on the "Connecting" screen of duelingnetwork. Our corporate firewall is probably blocking some socket traffic or something.
What I did notice, is that they have ads in rotation at the top of the page. It could easily be a poorly-written/malicious ad that was in rotation when you were using the site. I'm wondering if you are seeing the same issue today.
In the meantime, I'm running the duelingnetwork site in a couple tabs on my Win7 x64 machine with Firefox 17 and Flash Player 11.6 (our daily engineering build). My memory usage is steady at 114MB. I'll try and keep an eye on it.
I also have Firefox 17 and Flash Player 11.5 and am experiencing constant memory leak. FlashPlayerPlugin steadily takes up more and more memory making my computer slower and slower. Happens most often when I'm playing Facebook games like Chefville or War Commander.
I have firfox 17 and 11.5 and the cpu usage and ram sloooooooooooooooows things up so much on any flash app, you tube, google earth in fact any app that uses flash! Noticed recently player cityville on facebook the cpu hit 70% usage and RAM free fell to 450Mb on a 3Gb system memory!
Message was edited by: floobydog
How are you possibly trying to act ignorant of an EXTREMELY WELL KNOWN memory hogging/leak problem? Just about everyone who uses Flash is 100% aware of the issue and the vast majority of those who are not aware are still experiencing the leak, they just tend not to be "computer literate" enough to understand why or investigate. Stop treating everyone who mentions the leak like we are trying to tell someone we just saw a flying saucer! Treating customers as though they are stupid enough to buy into your spiel of not experiencing the issue is very insulting to our collective intelligence.
Why cant you just say "You know, we HAVE nbeen aware of this issue for some time now and are most certainly acting to correect it, however we have sort of run into a wall as far as progress goes, but dont worry, we are still actively looking for a fix." I'd sure as hell be able to deal w the hassle then, but when being lied to and treated like we are inagining the issue gives me a VERY sour taste in my mouth towards any/all Adobe staff/products. I'm assuming this is NOTthe impression you are hoping to instill in your customers......
I have to agree that ever since flash added control panel from 11.0 onwards it has been a completel shamble. What you fail to understand is the average people using the internet doesn't have a clue about in detail technical support or how don't want to spend long hours trying to go through trial and error technical support any as all they are getting is frustration and no one to listen to what is really ahppening.
Let me try to explain this to you Jeromie Clark , the previous version of flash before version 11.0 was working more than marvellous for everyone it blend welll no need to give a damn about control panel or memory usage all they cared was they go on youtube or any channel first time and it ask them to download flah and they did and that is the last personal contact they had with their flash player so brilliant it waas.
Please pass this message to your board, since everyone rely on flash to watch videos and music on internet, the changes they made to flash after version 11 has all been BIG mistakes one after the other and they keep going in the that same direction again and again making more people frustratng everyday. If your people were actually listening then they would have understand that they are moving in the wrong direction and revert to how it was before.
The issue people are trying to explain to you is , while watching one video online it is not dependent on the site or channel, most user is having an issue where flash suddenly eat all the ram exceeding the amount of ram the browser itself is using up until it render the browser itself NON-RESPONDING undefinitely which a lot of people has been trying to make you the developpers understand. If you are unable to accept the fact that there is a problem with it and try to revert to how flash was before then the issues and complain will only keep piling up because 90% of sites uses flash and it is causing massive frustration right now between browser developpers and users about the use of flashplayer.
I have given up on what in my opinion is a fine piece of crap by that I mean every flash player after version 11.0 I will ask of you if there is a way where I can have a non control panel flash player version 9. or 10 I can download and use I am really fed up with this situation everyday where I have to CTRL+ ALT+ DEL then end process from my task manager when my flash player go berserk this should give you an idea how frustrating it is. If you are looking into individual site then you have to go through all video sites then effect is the same. We pay a premium to watch a movie channel and halfway through the movie it stop responding because flash decided to go berserk and suck all the memory page stop responding we have to CTRL+ALT + Del again then you don't want to watch the movie anymore plain simple this is the experience of a lot of user right now please pass this to your developpers if you can.
The best thing for you to do is to allow all users to have the choice of which flash player they want to use. By that I mean bring back the older working versions without pop up message and without that damn control panel. People are not interested to get to know how it works all the jargons is too complicated for most of us to understand what you are saying . All we want is the older simple version that doesn't affect the RAM and remain hidden to the human eye while it is operating like it used to do in previous versions like Flash player 9.0 , 10.0 etc...
For anyone else who has time to fuff around with a control panel then fine they can download that version if they like it and I am sure you'd be surprise how many people would revert back to the old ones . I still can't believe why introduced a stupid idea like control panel into it while it was working fine before as it was prior to that.
I've found a trick to the memory hogging problem that I'd like to share with everyone having this memory problem - temporary solution of course, but it worked for me. (still don't know what the root cause really is ... )
First of all , I had this problem on a Windows 8 computer .. with everything being the latest and greatest. Memory usage started to grow in all browsers (IE, FireFox and Chrome) because I had upgraded to the latest and greatest Adobe FLash ... can't remember which version I had before that. Well you know what happened next .. i'll spare you the sad story and skip to what I did to fix it.
Windows 7 / 8 users:
First , start up task manager . Click on the 'Processes' tab, then sort by Memory Usage by clicking on the Mem Usage Column header. Make sure you've sorted it by Highest to lowest. We are doing this to find the browser process which is using flash . It will show up at the top and you'll see it growing to about 1.7 - 1.9 GB memory usage. Don't let it grow beyond 50% of your total RAM .. system may get slow or unusable at that point.
Now start up your favorite browser and go to a page that has flash .. youtube for example. You'll immediately see the memory usage counter start climbing and the process will be a tthe top you your list in taskmanager (assuming you've sorted it correctly). The process should be the browser you are using. Right click on that top line and 'End Process'.
You'll see that the browser window goes away - Browser (chrome/IE) will automatically reload the window with your flash content and continue playing from where it left off. The memory will start to grow again on the browser process. Keep killing it .. for a total of 3 times (have never seen it go beyond 3, but hey ...you never know) .
You'll notice that after your 3rd kill , the browser continues to reload the content, but the memory usage stops growing.
Whatever crappy code was used is obviously trying to do something, but thankfully it stops doing it after the 3rd try.
You can now enjoy your flash content .. for the time being..
NOTE: if you close all your browser windows or reboot your computer you have to do this all over again .. SORYY.. not a permanent fix. ( Rinse and Repeat !!! )
For those of you who are tired of the new version and want to go back to an earlier one that works -- here's a link to the older version in Adobe's archive : http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions. html . Try it is all I can say.
I permanently fix the problem I was having by trashing windows 8 and reinstalling from backup my WORKING COPY of windows 7. The adobe flash version in it is "You have version 11,5,31,139 installed" . I'm not upgrading it ever again until Adobe developpers wise up and fix whatever the issue is. I'm running same hardware , just different OS now. I think it has something to do with Windows 8. No one else has posted which OS they are running , so I"m not sure if everyone having this issues is a Windows 8 user.
For those of you who have this issue - I've felt your pain ... hope this helps.
Message was edited by: adobe_user875
First, a couple useful links.
Adobe maintains an archive of old Flash Player versions here:
We maintain an extended support release for Enterprise users, and other change-averse audiences:
The latest version of Flash Player 10.3 with current security updates is 10.3.183.51.
You can also completely uninstall Flash Player by using the uninstaller, here:
While I understand that a couple of you are frustrated, I'm spending time on the Forums specifically because I want to turn your feedback into tangible improvements in the product.
The reality of the situation is that we don't have an open bug that describes a memory problem. I do believe that most of you are seeing something abnormal. It also looks to me like there are multiple root-causes between the posts. The only way that I'm going to figure that out is to dig into the issues person-by-person until I identify common denominators.
There are a lot of variables in play. While Flash Player is presented as a single product, the code that executes on your machine varies wildly based on the operating system version, browser version, graphics and audio hardware, whether or not Hardware Acceleration is enabled, and what the actual Flash content you're using is doing.
Also, just to clarify, Youtube videos themselves are encoded differently -- they're not all the same. When talking about Youtube videos, I need links to specific videos, the quality you were using, and any details about whether you were using full-screen, etc to most effectively look into Youtube video problems.
Where I've dug into this with people (there are a bunch of similar, resolved threads), the net result is frequently that a third-party piece of software -- anti-virus/malware, software firewalls, video scrapers, ad blockers is ultimately the problem.
As always, I'm more than happy to look at this stuff; however, I'm not going to flail around blindly. Without detailed information, I'll typically do a quick check with my desktop machines, but that's about all I can do.
At a minimum, the following information helps me to at least find a comparable machine and try the problem myself. Memory issues are complex and nuanced. If you don't want to take the time, that's cool -- use the uninstaller or the archived links above.
Basic Troubleshooting Info
To help troubleshoot we'll need the following system information:
- Operating system
- Flash Player version - http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
The first step is to work through the video troubleshooting guide for your operating system, here:
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify this by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the menu.
- HTML5 video - http://www.youtube.com/watch?v=cTl3U6aSd2w&html5=True
- Non-HTML5 video - http://www.youtube.com/watch?v=cTl3U6aSd2w
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