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Lee Breisacher
Currently Being Moderated

crash on startup on XP

Jun 21, 2012 6:00 PM

inDesign will not start for me on XP. I've had CS5 for several months but ID has never worked. The error I get says "ModName: support for javascript.rpln". I found this discussion: http://forums.adobe.com/message/3148825 which matches what I'm seeing. The only "fix" offered in there (and everywhere else I've searched) is to create a new Windows account, and indeed that does work. But using a new account is not practical. What I'd like to find is something specific I can fix in my current account, such as a registry edit or deleting some corrupted files or similar.

 

I have the latest ID (7.5.3) and XP SP3.

 

Does anyone know how to fix this?

 

Thanks,

 

Lee

 
Replies
  • Currently Being Moderated
    Jun 22, 2012 4:07 AM   in reply to Lee Breisacher

    It might not help, but it wouldn't hurt to try trashing your prefs if the problem is restricted to ID. See Replace Your Preferences

     
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  • Currently Being Moderated
    Jun 22, 2012 6:18 AM   in reply to Lee Breisacher

    Do you have admin privileges on your regualr account? What about in the new account where things worked?

     

    Seems to me I've seen an article or two on how to transfer the HKEY_CURRENT_USER hive from one user to another. I would certainly back up the registry first, probably even image the machine in it's current state, becasue there is a lot that can go wrong with registry editing, and it can render the machine unbootable.

     
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  • Currently Being Moderated
    Jun 22, 2012 12:18 PM   in reply to Lee Breisacher

    You are probably correct, but I can't begin to tell you what they might be.

     
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