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Guest
Jun 22, 2012 Jun 22, 2012

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How do I install Acrobat 9 Pro on a new computer - it asks for an activation code?

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Community Expert ,
Jun 22, 2012 Jun 22, 2012

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1. Deactivate it on the old computer (Help > Deactivate…)

2. Install it from the original installer with all updates again. You will need the Serial Number, either during installation process or when the progamm launches the first time.

If you have no possibility to deactivate it again you should call Adobe Technical Support. They will help you.

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LEGEND ,
Jun 23, 2012 Jun 23, 2012

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Check your serial number on your Adobe account (if you ever bothered to register your software, that is). If you don't have any, then I'm afraid there is nothing anyone can do. Otherwise follow the procedures Willi explained already.

Mylenium

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Guest
Jun 24, 2012 Jun 24, 2012

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Thank you. After contacting support I found that I could use Adobe 9 Pro on two computers, my laptop in my office and my new desktop. The activation worked and it is going. Thanks

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