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rob_ashcroft
rob_ashcroft
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CS6 Bridge freeze using Homegroup network

Jun 23, 2012 10:47 PM

Tags: #bridge #freeze #cs6

I installed CS6 Photoshop two days ago and am having problems with Bridge.

 

I have a network using a Windows Homegroup between my desktop PC (ROB_PC), and a laptop (JUDE_PC) in another room, linked by my broadband router. When both machines are on I can use Bridge to access (read/copy/delete) files on the laptop by clicking on the folder in Bridge - see screen shot below (it's the folder called RAW). I can also, of course, access the laptop files in Windows. If the laptop is shut down and I try to use Bridge, I get a system freeze on Bridge and have to cancel Bridge and restart the laptop to get Bridge going again. It seems to want access to the laptop, even though I'm not looking at any folders on the laptop with Bridge, and the laptop is not switched on.

 

This morning I can't even load Bridge. Both computers were switched off overnight, but when I switched my PC on and left the laptop off Bridge will not load at all. This happens even when the last used folder in Bridge is NOT the remote laptop, so I can't understand why bridge is still looking for it when it starts. Does it need access to ALL folders on a normal network, even if I haven't requested to look at those folders? That doesn't seem right to me.

 

Do I need to disconnect from the network?

 

Capture.JPG

533 Views   3 Replies   Latest reply: rob_ashcroft, Jun 25, 2012 3:57 AM
 
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  • rob_ashcroft
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    1. rob_ashcroft,
    Jun 23, 2012 10:55 PM   in reply to rob_ashcroft
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    ... and I just switched on the laptop and Bridge comes back with no problems. I can access the files in RAW folder on the laptop, no problem... So, to recap, if both machines are on then Bridge works fine and I can access anything. If I turn off the laptop then Bridge freezes, and if it's not loaded at shutdown of the laptop then I can't even start Bridge.

     

    Capture.JPG

     
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  • Curt Y
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    2. Curt Y,
    Jun 24, 2012 7:58 AM   in reply to rob_ashcroft
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    When it comes to networks I know zip.  But from posts I have read what you are experiencing is normal.  Bridge does search for all the pieces and if it can not find them will keep searching. 

     

    If the laptop is off, perhaps if you unplugged the desktop from the network things would work normally.  If unplugged it would not consider the network pieces that it can not find.

     

    I remember one post not too long ago where a network of many computers the user had problems using Bridge and finally discovered one computer was switched off.

     

    Hopefully someone with network experience will chime in an give you better advice on what to do.

     
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  • rob_ashcroft
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    3. rob_ashcroft,
    Jun 25, 2012 3:57 AM   in reply to Curt Y
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    Thanks for the reply, Curt.

     

    I have made some progress, but still don't know what's going wrong.

     

    1. I can load CS5 Bridge OK and it works fine, even with the other PC (laptop) switched off. As soon as I try CS6 Bridge it freezes.

     

    2. I just unistalled all of CS5 (Photoshop and Bridge). So now I just have CS6. That made no difference - still freezing on Bridge when laptop swithed off. When laptop is on, Bridge works fine. I loaded Bridge with the laptop on then switched off the laptop while Bridge still loaded. As soon as the laptop went off, Bridge stopped. When I switched laptop back on Bridge resumed working - without me touching bridge (I just watched the PC screen). Bridge is definitely trying to look at the whole of my network, and if it finds the laptop off it freezes.

     

    3. Getting desperate... I went to my Broadband router (BT) and did a router restart with the switch on the side. That fixes it! Bridge runs OK with the laptop off. One might assume it's a router problem - but why was it working OK on CS5?

     

    I suppose doing a router restart is an easy work-around, but it shouldn't happen. Anyone else have a problem in this area?

     
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