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philb1105
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trouble downloading Flash

Jun 25, 2012 1:59 AM

I have tried to download the new version of Flash unsuccessfully several times. I always receive the finished message ; than the screen saying "You have  successfully installed Flash." When I check my list of programs flash is not there. I followed the installation instructions completely; can you help me ?

 

Peace, Phil

392 Views   3 Replies   Latest reply: Pat Willener, Jun 25, 2012 2:31 AM
 
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  • Pat Willener
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    1. Pat Willener,
    Jun 25, 2012 2:04 AM   in reply to philb1105
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    What is your operating system, version & edition?

     

    What is your web browser?

     

     

    [topic moved to Flash Player forum]

     
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  • philb1105
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    2. philb1105,
    Jun 25, 2012 2:15 AM   in reply to Pat Willener
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    I have Windows 7 Home Premium 64 bit with Firefox 13. 0. 1

     

     

    Peace, Phil

    "I may not have gone where I intended to go, but I think I have ended up where I need to be." - Douglas Adams

     
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  • Pat Willener
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    3. Pat Willener,
    Jun 25, 2012 2:31 AM   in reply to philb1105
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    What files do you have in

    • C:\WINDOWS\system32\Macromed\Flash ?
    • C:\WINDOWS\syswow64\Macromed\Flash ?

     

    In Firefox type  about:addons  in the Address Bar; can you see Shockwave Flash, and is it enabled?

     

    Can you see any Flash content on the Internet?  If not, what exactly do you see?

     
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