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RoboHelp 9 Crashes When Publishing From Framemaker 10

Jun 25, 2012 11:22 AM

Hello,

 

I am attempting to publish my Framemaker 10 doc in Robohelp 9.  When I click publish, RoboHelp launches, and then quickly crashes while it says it's "loading components".

 

Both products are part of the TechComm Suite.

 

Anyway, it doesn't matter if I choose HTML Help, Adobe Air, WebHelp, for Flashhelp...this problem surfaces in exactly the same way.

 

The installation and output folders are all located on my local machine.

 

I can go to my Robohelp project and import my FM Book and get it to generate from there, but the problem with this approach is that it imports all of the xref references with each TOC entry, so this is unusable and impractical to edit by hand.

 

Is there an error log saved somewhere, so I can get more details on when exactly the application is crashing?

307 Views   1 Reply   Latest reply: Jeff_Coatsworth, Jun 25, 2012 11:48 AM
 
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  • Jeff_Coatsworth
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    1. Jeff_Coatsworth,
    Jun 25, 2012 11:48 AM   in reply to Audible123
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    Not sure what you mean if you go into RH and import it – that’s basically what publishing is doing in FM. Have you set up a project and saved off the setting in the .isf file first? I believe you need to do that before the publish option really works.

     
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