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startrekfan22
startrekfan22
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PPro 1.5 Exporting Error: Unknown Error

Jun 26, 2012 2:42 PM

Tags: #premiere_pro_1.5_unknown_error

I've been trying to export  a 32 minute video through media encoder to  make a DVD in Encore.  However I've been having "Export Error: Unknown Error" pop up when the file is 100% complete.  I've tried shutting my computer right down (not restarting but turned off), exporting the video as an avi and then reimporting it into both another sequence and an all-new session, but I still get the Unknown Error when I export.  Any ideas as too how to resolve this issue?

516 Views   3 Replies   Latest reply: John T Smith, Jun 28, 2012 12:22 PM
 
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  • John T Smith
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    1. John T Smith,
    Jun 26, 2012 3:19 PM   in reply to startrekfan22
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    Some of this is about other Adobe products, but worth a read

     

    As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option

    .

    Run as Administrator http://forums.adobe.com/thread/969395

    -and Vista http://forums.adobe.com/thread/1021721

    .

    Odd Errors http://forums.adobe.com/thread/670174

    .

    Long File Names or odd characters cause problems

    Read http://forums.adobe.com/thread/588273

    And #4 http://forums.adobe.com/thread/666558

    And This Message Thread http://forums.adobe.com/thread/665641

     

    >exporting the video as an avi and then reimporting it

     

    Wait... you ARE able to complete an export to AVI without error?

     

    Why do you not load that AVI file into Encore for authoring?

     
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  • startrekfan22
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    2. startrekfan22,
    Jun 28, 2012 10:05 AM   in reply to John T Smith
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    Sorry, but none of those aply.  I'm creating a single-layer DVD.  I like exporting from Premiere since I find that it takes twice as long for Encore 1.5 to convert the avi.  With my most recent mpg exports from Premiere it'll export the audio and video to the right time length, but because of the error it'll leave the last minute or two of video black even though there are no gaps and avi exports contain video during those last moments.  Also I'm working with Windows XP SP 3.

     
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  • John T Smith
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    3. John T Smith,
    Jun 28, 2012 12:22 PM   in reply to startrekfan22
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    >takes twice as long for Encore

     

    Sorry, I have no more suggestions... but, if it was me and I could not solve the problem, I would use the process that works, even if it takes longer

     
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