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PPro 1.5 Exporting Error: Unknown Error

Jun 26, 2012 2:42 PM

Tags: #premiere_pro_1.5_unknown_error

I've been trying to export  a 32 minute video through media encoder to  make a DVD in Encore.  However I've been having "Export Error: Unknown Error" pop up when the file is 100% complete.  I've tried shutting my computer right down (not restarting but turned off), exporting the video as an avi and then reimporting it into both another sequence and an all-new session, but I still get the Unknown Error when I export.  Any ideas as too how to resolve this issue?

  • Currently Being Moderated
    Jun 26, 2012 3:19 PM   in reply to startrekfan22

    Some of this is about other Adobe products, but worth a read


    As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option


    Run as Administrator

    -and Vista


    Odd Errors


    Long File Names or odd characters cause problems


    And #4

    And This Message Thread


    >exporting the video as an avi and then reimporting it


    Wait... you ARE able to complete an export to AVI without error?


    Why do you not load that AVI file into Encore for authoring?

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  • Currently Being Moderated
    Jun 28, 2012 12:22 PM   in reply to startrekfan22

    >takes twice as long for Encore


    Sorry, I have no more suggestions... but, if it was me and I could not solve the problem, I would use the process that works, even if it takes longer

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