Skip navigation
Wordseal
Wordseal
Currently Being Moderated

Organiser not currently licenced!

Jun 26, 2012 9:04 PM

When I click organiser on the welcome screen a notice appears "Elements Organiser is not currently licenced.  Please launch PE Editor to update the licencing information".  When I click on the box  nothing happens.  I have tried all the different menu's but cannot locate anything that resembles a licencing box.  Please can someone tell me what to do?  should I uninstall the entire program and reinstall it again.  Would I have to deactivate the program?  I'm really at a loss as to know what to do.  The PE editor works perfectly.

 

Peter Harris

wordseal@xtra.co.nz    

1070 Views   12 Replies   Latest reply: 99jon, Aug 30, 2012 2:00 PM
 
Replies
  • 99jon
    10,084 posts
    Jan 6, 2010
    Currently Being Moderated
    1. 99jon,
    Jun 27, 2012 12:40 AM   in reply to Wordseal
    Report

    Is the same thing happening when you click on the Organizer button in the Editor or only from the Welcome screen? What version are you using?

     
    |
    Mark as:
  • Wordseal
    Currently Being Moderated
    2. Wordseal,
    Jun 27, 2012 4:37 PM   in reply to 99jon
    Report

    Thanks for replying.

     

    Yes Photoshop Editor works perfectly.  When I click on the Organiser button on the editor screen the same messages come up as in the Welcome screen.

     

    I do not use Organizer very much at the moment but now need to clean up my "My Pictures" library.

     

    When I connect my camera to the computer it will download to the Organizer but the same messages then come up preventing any access to the Organizer.

     

    Quite frustrating really so I'll appreciate very much any input you can give me

     
    |
    Mark as:
  • MichelBParis
    Currently Being Moderated
    3. MichelBParis,
    Jun 28, 2012 12:16 AM   in reply to Wordseal
    Report

    Just a supposition : did you have an older PSE or PE version installed before on this computer? If so, maybe a service to lauch an older version of the organizer is still active ?

     
    |
    Mark as:
  • Barbara B.
    Currently Being Moderated
    4. Barbara B.,
    Jun 28, 2012 6:31 AM   in reply to Wordseal
    Report

    Well, considering that there is no licensing for organizer, I would just avoid this by not using the welcome screen and making a shortcut to launch organizer directly from its .exe file.

     

    Organizer is not affected by activation/registration so that you won't lose access to your photos. Only editor has licensing/activation on it.

     

    The only thing in organizer that could possibly be affected is a photoshop.com account. Have you tried disabling all syncing?

     
    |
    Mark as:
  • seyersert
    Currently Being Moderated
    5. seyersert,
    Jun 28, 2012 9:55 AM   in reply to Wordseal
    Report

    -no need to uninstall , no need to deactivate

    -close PSE Editor and organizer

    -if your working on windows> check  task manager if editor is running under  processes and end process

     

    try this:

     

    -on the welcome screen click on edit

    -the  editor screen click on help tab, click on product registration>check if there is an option to provide serial  number

     
    |
    Mark as:
  • photodrawken
    Currently Being Moderated
    6. photodrawken,
    Jun 28, 2012 10:11 AM   in reply to Wordseal
    Report

    Operating system?

     

    PSE version?

     

    Did it ever work?

     

    Ken

     
    |
    Mark as:
  • Wordseal
    Currently Being Moderated
    7. Wordseal,
    Jul 3, 2012 5:49 PM   in reply to photodrawken
    Report

    Windows sytem 7

    PSE Version 10

    Yes it worked on the downloaded trial version from Adobe but seems that when I keyed in the serial number after purchasing the product from my local store it did not work.

    I thought I would simply uninstall the product and start again from the purchased DVD but when I went to deactivate the program that would not work as well.

    I wonder if I simply go throught the unistalling program and reinstall but will the serial number that I have for the product work?

    I might add that the editor part of the program is working perfectly.  I shoulkd be able to talk directly with an Adobe technician but I don't know where to contact them in New Zealand.  Ken, or someonne else out there, I hope you can give me some direction.  Many thanks Peter

     
    |
    Mark as:
  • Wordseal
    Currently Being Moderated
    8. Wordseal,
    Jul 3, 2012 5:52 PM   in reply to Barbara B.
    Report

    Thanks for your help.  Could you see my reply # 7  Any further help you can give me would be appreciated. Peter

     
    |
    Mark as:
  • Barbara B.
    Currently Being Moderated
    9. Barbara B.,
    Jul 3, 2012 6:45 PM   in reply to Wordseal
    Report

    Try the link in this post:

     

    http://forums.adobe.com/thread/1030438

     
    |
    Mark as:
  • photodrawken
    Currently Being Moderated
    10. photodrawken,
    Jul 3, 2012 8:22 PM   in reply to Wordseal
    Report

    In Windows, create a new standard user account, reboot, log in to that new account, and see if PSE works.

     

    Ken

     
    |
    Mark as:
  • africansafari_nz
    Currently Being Moderated
    11. africansafari_nz,
    Aug 30, 2012 1:57 PM   in reply to photodrawken
    Report

    I am having the same problem i.e., Elements Organizer not currently registered.  Used to work, but  not now.

     

    Using Adobe Premiere Elements, version 10 on Windows 7

     

    Any suggestions?

     

    Cheers

     
    |
    Mark as:
  • 99jon
    10,084 posts
    Jan 6, 2010
    Currently Being Moderated
    12. 99jon,
    Aug 30, 2012 2:00 PM   in reply to africansafari_nz
    Report

    You will find best advice over on the video forum. Most of us here are photographers.

     

    Click on the link below and copy and paste your question again. Good luck.

     

    Video questions: Click here for Premiere Elements Forum

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points