Adobe Community: Image Tooltips Present both in Source and Output

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Oct 8, 2004

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1. RoboColum(n),

Jun 27, 2012 4:51 AM in reply to alisa.mkrtchyan

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Can you please give us some more detail. The version of RoboHelp you are using and the output you are producing would be a start. Is it just one image that has the problem? If so, check the image properties (see below). Is there a tooltip already there?

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2. alisa.mkrtchyan,

Jun 29, 2012 1:24 AM in reply to RoboColum(n)

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Hi again!

I am working with RoboHelp 9.0.1.262. And the problem concerns all the images. As an output I am converting the WEB HELP folder from the source into .rar. Later I run the index.htm file. I checked the image properties, and there is no tooltip there...

Thank you!

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3. RoboColum(n),

Jun 29, 2012 1:28 AM in reply to alisa.mkrtchyan

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So if I have understood correctly, you are running the index.htm from inside some sort of compressed file? If so, does the problem happen when you run the index.htm file from the uncompressed WebHelp folder? To be honest I think the results you'll see from inside a compressed file coul be very different. Not sure if there is a way around this.

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4. alisa.mkrtchyan,

Jun 29, 2012 3:00 AM in reply to RoboColum(n)

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Actually I see it from the uncompressed WebHELP folder too

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5. RoboColum(n),

Jun 29, 2012 3:07 AM in reply to alisa.mkrtchyan

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You haven't confirmed yet that the actual tooltip is not present in the image properties. Also can you tell us whether this is happening in all projects? What happens if you create a brand new project and add an image to a topic? If you are still getting the problem, can you please post an image of what you are getting.

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6. RoboColum(n),

Jun 29, 2012 3:09 AM in reply to RoboColum(n)

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Just to be clear, I'd expect a tooltip to be displayed hovering an image in the source. This can be very useful.

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7. alisa.mkrtchyan,

Jun 29, 2012 3:35 AM in reply to RoboColum(n)

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Yes, it appears while hovering the image in the source too

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8. Willam van Weelden,

Jun 29, 2012 3:48 AM in reply to alisa.mkrtchyan

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Hi,

When you do not specify a tooltip, RoboHelp adds the name of the image as the alt attribute on generation. The alt attribute is the alternative text that is used by screen readers and other devices. The alt attribute is required so you need it for valid HTML and you also need it for accessability.

If you see the alt text while hovering the image, you must be using Internet Explorer. IE incorrectly shows the alternative text as tool tip.

Greet,

Willam

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9. alisa.mkrtchyan,

Jun 29, 2012 3:53 AM in reply to alisa.mkrtchyan

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The actual problem is not the image tooltip appearing in the source, ir doesn't bother at all, the issue is that I don't want to have it in the output.

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10. alisa.mkrtchyan,

Jun 29, 2012 5:42 AM in reply to alisa.mkrtchyan

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Thanks a lot! I am working on IE. That's why I see it! I also tried to open it with other browsers, and he tooltips are no more present! At least now I know the reason of the issue. Thanks again!

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11. Willam van Weelden,

Jun 29, 2012 6:12 AM in reply to alisa.mkrtchyan

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Hi,

If you really want to remove the tooltips, you will need to remove the alt attributes from your output. A script or find and replace tool can help without that. (Or you can wait for MS to fix IE Re: Image Tooltips Present both in Source and Output)

Greet,

Willam

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12. alisa.mkrtchyan,

Jul 2, 2012 1:18 AM in reply to Willam van Weelden

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Thanks a lot! I think I will need to run a script for removing them

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13. ksmarieo,

Nov 8, 2012 6:45 AM in reply to Willam van Weelden

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We are using IE and RH V9. The alt HTML language is correct but the Alt Tag does not show after publishing either to WebHelp or Accessible versions. I read in another thread: If, however, I manually copy and paste the alt text into the screen tip field of the image in the RH topic, the alt text does appear in the WebHelp output" but I don't know where the Screen Tip field is for an image. I don't see the same window for the image as shown in your 10/8/04 posting. How do I get to the Screen Tip area to be able to manually insert the correct HTML alt tag information?