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mrbigbouk
Currently Being Moderated

Error "this book is not readable"

Jun 28, 2012 9:47 AM

Hi everyone

 

I am new to the forum, but I have tried searching for this issue so apologies if its already been answered.

 

ADE happily downloads books from the library and they are readable in ADE, however when copied to my e-reader (EB600D) I get the above message when I try to open it.

 

I have been through the cycle of deauthorising my device and ADE and reauthorising including a hard reset of my device but to no avail.

 

I can read books from other sources perfectly ok.

 

Many thanks

David

 
Replies
  • Currently Being Moderated
    Jun 28, 2012 5:37 PM   in reply to mrbigbouk

    I am not sure who makes the ereader you mention, but it would appear from

    your post that the ereader is trying to tell you that it cannot show you

    the ebook from the library.  This happens when the digital rights

    associated with an ebook (not necessarily just a library ebook) do not

    allow copying the ebook.  You should take a look at the digital rights of

    the ebook in Digital Editions, and if this is the case, then contact the

    library and talk to their technical support staff.  They may be able to

    change the settings.

     

    Open ADE in Library mode.  Place your cursor on the small arrow next to the

    name of the ebook.  A drop-down menu will appear, and one of the choices is

    "Item Info".  Click on that line, and ADE will display the item's

    information.  Digital Rights are in the middle of the list.

     

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  • Currently Being Moderated
    Jun 29, 2012 4:36 AM   in reply to mrbigbouk

    David, ADE gave you the answer.  You can't copy the ebook.  That means once

    you've downloaded it to your computer, you're done.  The ebook's digital

    rights do not allow you to 'copy' it to your ereader.

     

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  • Currently Being Moderated
    Jun 29, 2012 7:33 PM   in reply to mrbigbouk

    You do not understand something here.  Sorry to be so blunt, but I've

    already told you twice that the ebook you're trying to read has copy

    protection on it and it cannot be moved to your ereader.  That's one ebook

    - others may work, but this one won't.

     

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  • Currently Being Moderated
    Jun 30, 2012 7:01 AM   in reply to mrbigbouk

    David,

         Can you read any other DRM'd books on the device, or is it just this one that is causing the problem.

    If it is all of them, then perhaps the device lost it's activtion - and reactivating it (ctrl(cmd on mac) shift e to deactivate, which should cause a reactive) will solve the problem.

     
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  • Currently Being Moderated
    Jul 1, 2012 5:50 AM   in reply to mrbigbouk

    David, you could have more than one problem.   The way you describe what's happening, it's likely something changed at the library end.  Have you contacted the library's technical support group?  And, with the things you've done, don't let them dismiss you with 'It's an Adobe problem" , because you do have other ebooks from other sources that work....

     

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  • Currently Being Moderated
    Jul 24, 2012 10:47 PM   in reply to mrbigbouk

    When choosing, remember that Kindles aren't supported by ADE....  SONY

    makes some good ones, but the PRS-T1 isn't supported either....

     

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