Hi my name is John [email address removed by host] I just bought LR4 upgrade paid for it even have serial # but cant find a place to download program I am disabled please help.
I have proof I paid for it throug PayPal I'll give ADOBE time to redeem itself before I ask for a refuund. after I bought it the ADOBE website left me with no place to download the software. It could be me?
Have you checked your Adobe account --> My Products? At least the serial number should be listed there, if your purchase has been processed. You could then use the trial version and activate it with this serial though of course then the download should also be listed directly. For everything else you need to get in touch with support via phone, live chat or the web form.
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