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ScarboroughSteve
ScarboroughSteve
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Skytex Primer

Jun 29, 2012 7:15 PM

I have a Skytex Primer. It isn't listed in the supported devices list, but my local online library (Toronto Public Library) lists it as supported by ADE. ADE won't recognize my Primer. Is it possible to use the Primer with ADE? Any help would be appreciated. Thanks.

848 Views   5 Replies   Latest reply: Frustrated in AZ, Jul 20, 2012 1:34 AM
 
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  • Frustrated in AZ
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    1. Frustrated in AZ,
    Jun 29, 2012 7:31 PM   in reply to ScarboroughSteve
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    If it's not on the list, then it's not supported.  If ADE doesn't recognize

    it, and it's not supported, then it's probable that you're not going to be

    able to use it.

     

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  • burnout135
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    2. burnout135,
    Jul 9, 2012 2:40 PM   in reply to ScarboroughSteve
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    If your primer shows adobe reader mobile on start up it should work. Otherwise you need to update the firmware from http://skytex.com/support/primer-ereader-drivers-firmwares. The new version is 1.1.0. I do not work for them, and accept no responsibility for anything going wrong (unlikely). Skytex tech support is free and available from their webpage.

     
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  • Frustrated in AZ
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    3. Frustrated in AZ,
    Jul 9, 2012 3:14 PM   in reply to burnout135
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    Good luck.  Remember that you are relying on Skytex to provide you with

    software that will permit their device to interface with ADE.  If that

    software does not work, you're done.

     

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  • ScarboroughSteve
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    4. ScarboroughSteve,
    Jul 19, 2012 9:07 PM   in reply to burnout135
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    Thanks for your response, burnout135.  I've updated the firmware already (a bit of an ordeal finding a friend with the right version of windows and the knowhow on that system that I lack) and the adobe reader mobile shows up on start up.  Still ADE doesn't recognize the reader.  My mac does, and I can transfer files to it that way.  I've tried all the variations of opening the program before the reader is connected, while it's already connected, and it doesn't seem to make any difference.  I'm using ADE version 1.7.2.  Would it help to try and find a different version somehow? 

    Thanks.

     
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  • Frustrated in AZ
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    5. Frustrated in AZ,
    Jul 20, 2012 1:34 AM   in reply to ScarboroughSteve
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    Keep in mind that Adobe Reader software and Adobe Digital Editions software

    are not the same.  And keep in mind that Adobe Reader software does not

    support the same ebook formats that Digital Editions does.  Reader may

    work, while Digital Editions does not.

     

    The next version of Digital Editions is available on the beta site.  You

    can check to see whether your ereader is supported or not.  From what I

    know of the improvements, I think you'll find that this device is still not

    supported.

     

    If Digital Editions does not show the device as a supported device, then,

    as I said before, it's not assured that it will work with ADE.  You're

    confirming that this is the case.  So, if I were you, I'd stop beating my

    head against the wall: all you'll get is a dented skull.

     

     

    Good luck again.

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