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NEWUSER99
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Installing Flashplayer 11 for Weightwatchers online programme

Jun 30, 2012 4:50 AM

Good Afternoon All

 

I am operating Window 7 home version and have had no problem running the Weight Watchers Esouce web page with Flashplayer until today.

 

I have Flashplayer 11 installed (I hve chekced, it is in my list of installed programmes) however all of a sudden whenever I log onto the Weightwatcher wb page to register my new weight it advises me that I have to install the latest version of flashplayer version 9 or above.

 

Can you advise me why the Weight Watchers online weight tracker will not run even though flashplayer is definitely installed.

 

Any help will be gratefully accepted

655 Views   2 Replies   Latest reply: NEWUSER99, Jul 1, 2012 8:51 AM
 
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  • Pat Willener
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    1. Pat Willener,
    Jun 30, 2012 7:40 PM   in reply to NEWUSER99
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    What is your operating system, version & edition?

     

    What is your web browser?

     

    What is your Flash Player version?

     

    Go to http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

    1. can you see the Flash animation at 1.?
    2. can you see your system information at 2.?

     

    Can you provide a URL where this happens?

     
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  • NEWUSER99
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    2. NEWUSER99,
    Jul 1, 2012 8:51 AM   in reply to Pat Willener
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    Good Afternoon Pat

     

    Thankyou for getting in touch.

    I don't know what I did, but I have now managed to get the flashplayer to work.

    Perhaps the de and reinstall I did 7 times, patience is a vertue as they say.

     

    Thanks for your time

     

    Kind Regards

    Pauline

     
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