I am trying to get a comprehensive export of all my Order data (from Adobe Business Catalyst to CSV) to facilitate offline transactions with with my client's fulfillment vendor. Several issues are popping up and I wanted to know my options for each. Any assistance would be greatly appreciated.
Issue 1: Custom fileds present in my Online Shop Purchase Form are not accessible when viewing the Order data in the dashboard. These custom fields show in the Workflow Confirmation email, but not the Orders, so it would appear the only place they are saved is the Workflow Confirmation email (and not the system). Is this accurate? If so, can they be forced to save into the system and be viewable from within Orders via the dashboard?
Issue 2: When exporting Orders from within the dashboard, it seemd that only the top line summary info is exported. My client would like to have a complete record of all order data including custom fields available as an export option out of the dashboard. Can the export CSV data be customized? If not, can this service be purchased through Adobe or a third party?
Thanks in advance,
Europe, Middle East and Africa